Welsh International Apartment(Shenzhen Futian Theater) Reviews
Welsh International Apartment(Shenzhen Futian Theater)
Room 29316, Chuangzhan Mansion, South Bao'an Road (Bao'an Nan Lu), Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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Welsh International Apartment(Shenzhen Futian Theater) Guest Reviews
4.1/5
690 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(690)
Positive reviews(639)
Reviews with photos/video(191)
Easy to get around(69)
Friendly front desk staff(59)
Large rooms(46)
Close to metro(35)
Many amenities(24)
Convenient for shopping(23)
Loved the night views(14)
Good Internet(5)
Negative reviews(51)
Guest User
Deluxe Business Family Twin Room[Fridge Washing Machine + Urban Night View]
Stayed in Mar 2024
Family
3 review
3.0/5
Posted on Mar 27, 2024
Good location but very difficult to find since it’s in the building and if you don’t understand Chinese
Response from Property: Dear guest, thank you for choosing Wells Hotel. We are sorry to bring you an unsatisfactory stay experience. Our hotel is located in Longyuan Chuangzhan Building, next to the landmark of Shenzhen Diwang Building, Metro Line 1 and 2 It’s only 100 to 200 meters from Exit D of Grand Theater Station of Line 3 or Exit G of Laojie Station of Line 3. In fact, the location is very convenient. Maybe I didn’t notice it at first because the elevator lobby is behind the building. Next You can first add our housekeeper on WeChat to inquire about the hotel location, so that you can find our hotel more conveniently. Even if there are various excuses, it is our fault if we do not satisfy you. Hope to have a chance to come again for a different experience. We are located in the core area of Luohu, next to the entertainment circle, Shenzhen Wenheyou, and snack street. It is the best choice for traveling to Luohu. We will work harder in the future. Looking forward to your visit again and wishing you a pleasant journey!
Guest User
Deluxe Business Family Twin Room[Fridge Washing Machine + Urban Night View]
Stayed in Dec 2023
Business travellers
4 review
3.7/5
Posted on Dec 17, 2023
Large room with high floor views, the bed is a bit hard but large beds. Washing machine in the bathroom which is great. What disappointed us greatly is that they didn't register me as a foreigner and only registered the room on the Chinese person in the system which caused trouble.
Response from Property: Dear guest, thank you for your full recognition of the room facilities and views. I'm also sorry for the inconvenience caused to you. On the day of check-in, a new colleague didn't speak English well. It was a small incident. Fortunately, the result was smooth. Thank you for choosing Wales International Apartment. Each of our rooms is equipped with a washing machine and refrigerator, which is as convenient as when you are at home. All guest rooms adopt floor-to-ceiling windows. Sitting by the window during the day and watching the busy traffic, you can have an unobstructed view of the neon night view of the city at night. And the location is great. Every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !
Guest User
Business Room (Double bed) (Fridge)
Stayed in Nov 2023
Solo travellers
28 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Admirable service and I got a free room upgrade which was clean and comfy.
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. In addition to providing convenient home facilities (washing machine, laundry detergent, etc.), Wales Apartment also provides thoughtful amenities such as conditioner and personalized fragrance machines. , there are umbrellas at the front desk, free downloading of documents, printing and copying and other services are provided. Thank you again for your affirmation of the hotel. We are located on Metro Line 1 and Line 2, a 50-minute drive by subway, a 40-minute drive from Shenzhen North Station, and a 40-minute drive from Shenzhen Station. With 3 stations, the transportation is very convenient. We look forward to your visit again and wish you a happy journey!
Guest User
Premier Room (2 Beds) (Sofa, Fridge)
Stayed in Apr 2024
Travel with friends
8 review
1.7/5
Posted on Apr 15, 2024
We opted for a room with 3 s with a washing machine.
The room itself is spacious, with 2 queen beds and 1 king bed.
Sofa was stained and washing machine not usable (dryer function not working)
Toilet and room cleanliness was 2.5 out of 5.
Room was old fashioned and furniture not well maintained.
Response from Property: Dear guest, thank you for choosing Wales Hotel. I apologize that you did not have a good stay experience. Thank you for recognizing the large space of the hotel room and fully commending the comfort of the bedding. We did not discover the problem with the washing machine in time. Thank you for your help in discovering the problem. We will humbly accept it and have updated it in a timely manner. We have also been continuously upgrading the rooms. In some rooms, negative ion oxygen bars have been added to purify the air to provide tenants with better services. Healthy sleep, and I hope you will choose our hotel again, supervise our growth and progress, and have a happy life
Guest User
Family Room (3 beds) (Fridge)
Stayed in Jun 2024
Family
34 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very big room even can include 10 people inside the room one time
Guest User
Family Room (3 beds) (Fridge)
Stayed in Dec 2023
Family
10 review
3.0/5
Posted on Mar 21, 2024
The hotel is quite hard to locate, room is quite clean but beds and furniture are relatively old.
Canada-Fun
Business Room (Double bed) (Fridge)
Stayed in Nov 2023
Business travellers
25 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The hotel is very clean , good view and close to metro station , and has washer machine and everything as they mentioned in the description
Really happy with the stay there
Also the reception lady is very nice and cooperative
I would recommend them to anyone
NgHarry
Deluxe Business Family Twin Room[Fridge Washing Machine + Urban Night View]
Stayed in Dec 2023
Family
3 review
3.7/5
Posted on Dec 25, 2023
The place is clean and acceptable. Staff are very helpful.
Response from Property: Dear guest, thank you very much for your international and high-quality review, and also thank you very much for your recognition of our hotel and services. This is the greatest encouragement for our continuous progress. However, such a good review did not receive your 5 stars. We also really feel it is a pity for the good reviews. Wales International Apartment is located on the high floor of Longyuan Chuangzhan Building. The room facilities are regularly inspected and replaced in order to maintain a clean and hygienic living environment and make every guest feel at home. The hotel has added a 24-hour front desk butler WeChat phone service to solve the problems encountered by guests during their stay so that they can be dealt with as quickly as possible. Each room is provided with a washing machine and refrigerator, and can be rented for both long and short periods of time. Moreover, every popular area and attraction in Shenzhen is directly accessible by transportation. We look forward to your next visit! ! !
Guest User
Deluxe Business Family Twin Room[Fridge Washing Machine + Urban Night View]
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Nov 18, 2023
Location is very good.
Friendly staff.
Water heater for shower is good
Hoong
Family Room (3 beds) (Fridge)
Stayed in Jul 2023
Travel with friends
5 review
2.5/5
Posted on Jul 23, 2023
Quite troublesome to find this apartment as no clear direction given
Response from Property: Dear guest, hello. Our hotel is located in the Longyuan Chuangzhan Apartment Building. The detailed address is indicated on the platform, and the building also indicates the location of the apartment lobby (it is behind the building). Sorry for the unpleasantness caused to you. Our Wales Apartment is located in a central location, only three subway stops away from Shenzhen Station, and only a 10-minute walk from Dongmen Pedestrian Street. It is very convenient for dining, shopping or watching movies. In addition, we also have mahjong rooms and two-bedroom suites. , landmark view rooms and other room types to choose from. We look forward to visiting again and wish you a happy journey!
Guest User
Business Room (Double bed) (Fridge)
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Nice trip, convenient location near Lao Jei and subwa station.
M.Rashidi
Deluxe Business Family Twin Room[Fridge Washing Machine + Urban Night View]
Stayed in Sep 2023
Business travellers
1 review
3.5/5
Posted on Sep 28, 2023
Book for 4 people, but towel only 2.
Guest User
Business Room (Double bed) (Fridge)
Stayed in Nov 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 4, 2023
good service
Response from Property: Hello dear guests! First of all, thank you for staying in our hotel! The best advertising is word-of-mouth recommendations from our guests. We are honored that our services have been recognized by you. We hope that we can give you a five-star satisfactory experience next time you stay. Our hotel is located at the intersection of Baoan South Road and Jiefang Road in Luohu District, just opposite Diwang Building. If you need to take the subway, you can choose to take Line 1 and get off at Exit D of the Grand Theater, and then go straight for 100 meters. On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue.
Wushannan
Business Room (Double bed) (Fridge)
Stayed in Feb 2023
Business travellers
14 review
5.0/5
Outstanding
Posted on Feb 16, 2023
Nice to recommend.
Guest User
Business Room (Double bed) (Fridge)
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The location is convenient. It takes only a few minutes to walk from the Grand Theater subway station. There are various commercial streets downstairs. It is easy to find and convenient to park. The room is quite large, just like the pictures, modern and light luxury, with a large floor-to-ceiling window and a refreshing and simple layout. The details are well done. There is a multi-purpose power ***** at the head of the bed for easy charging, as well as disposable toilet mats, etc. Disinfectant alcohol/umbrellas/ironing brushes, etc. are provided free of charge at the front desk. It is a good value for money.
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Response from Property: Dear guest: Hello! I am glad that you choose to stay at Wales Hotel. I was stunned when I saw your comments! The hotel is located in a prosperous area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!