Ritz Hotel (Shenzhen Chaguang Metro Station) Guest Reviews
4.4/5
Very Good
263 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(263)
Positive reviews(239)
Reviews with photos/video(21)
Classy environment(30)
Friendly front desk staff(12)
Easy to get around(11)
Great location(8)
Perfect for business trips(7)
Average sound insulation(7)
Stayed multiple times(4)
Many amenities(3)
Negative reviews(23)
JINGFANGZ
Guestroom (Double bed) (Special promotion, no window)
Stayed in Aug 2021
Other
28 Reviews
4.0
/5
Very Good
Posted on Sep 6, 2021
The hotel was not the first time but the mood was very bad the first time I stayed in the hotel, the front desk wrote the wrong room number 322 and wrote it 332. The room staff told her that it was wrong, and I also said it was wrong. ? 322 is okay except that it is smaller than 332 and the concealed lock can't be attached. But the next day I dropped something. The staff called to inform it. Thank you very much. I didn’t give a bad review to this, but I didn’t have a five-star review!
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Guest User
Business Room (2 beds)
Stayed in Jul 2021
Business travellers
46 Reviews
3.7
/5
Posted on Jul 19, 2021
There is only one washing machine. After washing, you need to wait for nearly 10 minutes to unlock. TCL is cheating.
The surrounding transportation is still convenient, there are subways, convenient dining, and there are different options.
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Guest User
Business Room (2 beds)
Stayed in May 2021
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on May 23, 2021
The hotel room is brand new and smart with voice control, clean and tidy. The lady at the front desk provides warm service guidance. The breakfast is rich and varied. There is a parking lot opposite the hotel. It is a hotel with a good experience. It is not wrong to choose this hotel for business stays in the future🌹
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Qiudashenqiuleilidan520
Boutique Double Room
Stayed in Jul 2021
Other
1 Reviews
3.2
/5
Posted on Sep 26, 2021
The village in the city. Road construction downstairs, subway repair... Suddenly... The soundproofing is not good, the aunt who cleans up sooner or later is emotional, dragging the table, pinging and banging... The front desk is very friendly.
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Guest User
Cozy Double Room
Stayed in Aug 2021
Friends
16 Reviews
5.0
/5
Outstanding
Posted on Sep 26, 2021
The little brother at the front desk has good service and good attitude