5 points are given to the hotel's environment and design. Stayed for one day and gave a fair evaluation. It's my first time here. The hardware and environment are really excellent. The room is a suite with a very nice design. I like it. In the evening, we were served Tremella soup and some snacks, which was very thoughtful. The breakfast was rich in variety and delicious, especially the pea rice noodles, which were delicious. But the management and details need to be improved: the air conditioning in the room was completely ineffective, so we asked the hotel to send a fan. The shower was very slow to get hot water, the water temperature was just not cold, not warm, you would definitely catch a cold if you took a bath in the bathtub; the service response was too slow, although the reason was explained, it could actually be adjusted. The second thing is the detailed hygiene of the room. There was obvious toothpaste foam from the previous guest's mouthwash in the mouthwash cup, and it was all dried up. The room is equipped with 2 bottles of mineral water. If you need more, you will be charged 5 yuan per bottle after the free 2 bottles. The weather is getting hotter and hotter. The room fee is close to 400 yuan, but you are charged for mineral water, which will make guests very resistant. Finally, if the staff can be more enthusiastic during the service, it will add points to the hotel. I hope these problems can be solved next time I come to live here.
"5 points are given to the hotel's environment and design. Stayed for one day and gave a fair evaluation. It's my first time here. The hardware and environment are really excellent. The room is a suite with a very nice design. I like it. In the evening, we were served Tremella soup and some snacks, which was very thoughtful. The breakfast was rich in variety and delicious, especially the pea rice noodles, which were delicious. But the management and details need to be improved: the air conditioning in the room was completely ineffective, so we asked the hotel to send a fan. The shower was very slow to get hot water, the water temperature was just not cold, not warm, you would definitely catch a cold if you took a bath in the bathtub; the service response was too slow, although the reason was explained, it could actually be adjusted. The second thing is the detailed hygiene of the room. There was obvious toothpaste foam from the previous guest's mouthwash in the mouthwash cup, and it was all dried up. The room is equipped with 2 bottles of mineral water. If you need more, you will be charged 5 yuan per bottle after the free 2 bottles. The weather is getting hotter and hotter. The room fee is close to 400 yuan, but you are charged for mineral water, which will make guests very resistant. Finally, if the staff can be more enthusiastic during the service, it will add points to the hotel. I hope these problems can be solved next time I come to live here."