Valencia Hotels with Shuttle Service

Sadly my 5-day break has come to an end. This has been a wonderful experience, even though my first time back since my husband's passing, so it was tough! The staff (on the whole) were incredible, in particular ”old time waiter” Daniel who excelled at breakfast and had a constant smile in his face. He greeted everyone in the same, kind, friendly manner and service was brilliant. The General Manager, Carlos Boga, (of whom all the staff spoke so very highly) seemed to be everywhere, organising last minute conference requests and seeing to personal guests and ”famous faces” too. The Reception staff were very helpful as were the Customer Service Representatives both on my arrival and departure. I had been very reluctant to come alone but the staff made it a very easy and relaxing experience. I will not be so apprehensive when I return: in fact, I positively look forward to it, hopefully with family in tow!

This is a small hotel about 15 minute stroll from the centre and a 10 minute walk to the airport metro station. The room was a lot smaller than the pictures show, a tight squeeze when the sofa bed is pulled out and the pillows are lumpy but it was clean, has a good shower and the air-con is silent. The continental breakfast is good and the staff are helpful and friendly. The minibar and snacks provided on the first day are included in the room price but there was only 2 small bottles of sparkling water with 2 cans of beer and 2 soft drinks, no bottled drinking water was provided so we had to go to a shop for that. Overall it’s a nice hotel, I’m not sure of the average room prices in Valencia but for 2 adults and a 14yr old €400/night seems excessive, we assumed that by reserving a junior suite might have provided more space but that could be the standard in this beautiful Spanish city.

Beautiful hotel in perfect surroundings right off the plaza de la Reina in the old town. Very accessible by metro, bus, taxi and on foot. For being so close to the plaza de la Reina the hotel was very peaceful - the rooftop terrace was very quaint and also quiet for enjoying breakfast in the morning over looking the domes of the cathedral and the basilica. The staff were most helpful and friendly - very welcoming. The hotel roof top pool was a little smaller than we imagined from the pictures but was still very pleasant in the hot weather to cool off. The breakfast was so fresh and a good selection of bits to set you up for the day. Would definitely stay here again and would recommend it to anyone visiting Valencia. Thank you all for wonderful stay and my birthday gifts!!

The rooms are decorated beautifully and bathrooms are immaculate. The location is just perfect couldn't ask for better. Food and drink was all walkable. It was our honeymoon so we asked for a upgrade if there was a better rooms available, but we were not given one even though a member of staff confirmed they had nice rooms available that had not been booked. There was a lot of noice form the hallway and also the stress which made it hard to sleep at night. We also heard creaking and other strange noises which made us uncomfortable. There was also no locks to the bedroom doors which make us feel unsafe therefore we had to move the sofa infront of the door every single night to feel safe. Also the balcony’s was alot smaller that expected. My husband is of a average build but has a wide back and could not sit on the balcony therefore it was a waste of money for us to buy the balcony room (there we no pictures when booking) I am petite and this was just enough rooom for me to sit with little to mo movement. The AC was our biggest issue and really made our stay here uncomfortable. It was asif there was no AC at all. When we asked for the hotels staff to look into this for us we were told that it is only a 1 year old hotel and that the AC has no sound but it is always working without even going to our room and checking. It was blowing out the most minute breeze (only at times and not always) and this was not even a cold breeze despite being on the coldest temperature and the highest fan setting, taking into account the room was not even big and still could got get it cold. We did the next day ask for a fan as the AC was still not working and we were told they do not offer this and that that is the was the AC works in Valencia. It was disappointing to be out in the heat all day to come back to a warm hotel room. I would expect better from a new 1 year hotel and it was not cheap as we paid £1100 for just for 4 nights. My husband struggled to stay her for 4 nights and could not wait to get back home. We would not stay here again unless there was improvements to the AC.

The hotel is very good, parking at the door is free, and the price is very high. Out of the hotel door is the beach. The room was clean, the air conditioning was very good, the soundproofing was good, it was recommended to stay

This is always a good location hotel with good people/ good breakfast/ good location. If i stay in Valencia next time. 100%. I will stay this excellent hotel again

would like to share about our experience received from the hotel reservation officer JOFE!!!A REAL ILL MANNERED!! We made a reservation from the booking.com site and we took the time to contact their reservation team via booking to inform then that we will be arriving around 1 to 2 a.m. I put the exchange made with the hotel in attached and we have been informed that this is not a problem and that the necessary will be done to inform the person receiving us except while arriving at the hotel on 18.09.2022 around 1 a.m. we have had the bad luck to deal with a certain Jofe, a real boor and fool who told us that the reservation is for 2 p.m. and not 1 a.m. We mentioned to him the exchange with his team who confirmed to us that we can come at this time but he did not want to hear anything and asked us to leave the hotel with an authoritarian and arrogant tone and we found ourselves on the street shocked,very angry and disappointed!!! This is their level of service that they provide so pls people do not go there!!!

No breakfast, not far from the cathedral, but it is very, very difficult to find, the location is not allowed, we looked around for two hours, the other side only speaks Spanish, it is difficult to communicate, and finally at the intersection of the grandfather We waited for an hour for us to meet. It was a room on the top floor of a large apartment building. It was placed in a low floor halfway down the floor, and the living room kitchen was underneath. Still relatively clean, Grandpa uses body language and we describe facilities.

Excelente alojamiento, acogedor, y en zona muy tranquila. Estuvimos 6 personas y cuenta con todas las comodidades y detalles. La distribución de la vivienda La hace perfecta. Y tanto el check in como el check out se hace online, y el acceso mediante un código, lo que hace que sea mejor para todos, sin tener que estar pendientes ni de horarios estrictos ni de llaves.

This hotel was a wonderful experience for my birthday in Valencia. The staff is wonderfully accommodating, friendly and thoughtful. On my birthday all of the staff wished me well and they surprised me with a card and some chocolates. The rooms are large, especially for Europe, and very clean. The bed was comfortable with fluffy pillows and nice linens. We had a great view of the plaza. All the old city sites are within walking distance. The location is fantastic. There is an elevator and spa. During our nine night stay there was not a single problem. Thanks to the very patient, personable staff who helped us with everything from dining suggestions, shopping ideas and sightseeing advice. All was had for a reasonable price. One of our best European vacations .