To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(238)
Positive reviews(224)
Reviews with photos/video(76)
Friendly staff(63)
Delicious breakfast(26)
Large rooms(19)
Easy to get around(10)
Comfortable bed(9)
Quiet & comfortable(8)
Near shopping area(8)
Convenient for shopping(6)
Negative reviews(14)
Anonymous User
Executive Deluxe Room
Stayed in Feb 2025
Family
13 review
5.0/5
Outstanding
Posted on Mar 17, 2025
Great service worthy of a five star hotel. Breakfast is delicious. Room is comfortable.
Alex Lew KH
Caroline Astor Suite
Stayed in Feb 2025
Travel with friends
11 review
4.7/5
Amazing
Posted on Mar 10, 2025
Had a great 21 birthday celebration with a few close friends.
SLTW
Two Double Room with City View
Stayed in Dec 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 6, 2025
St Regis was the choice of our hotel every time we visited Singapore. Although there were some shortcomings during our arrival/check in procedure however after giving feedback to the front office supervisor name Jia Hui, she went above and beyond to make our stay enjoyable again. Everyone was so friendly and attentive!
LUO
Executive Deluxe Room
Stayed in Feb 2025
Business travellers
1 review
2.7/5
Posted on Apr 1, 2025
Concierge service way too slow. Room cleaning not good at all. A strong smell when entering the room. Telephone is malfunctioned. Overall not up to the quality of a regular St Regis
AIK SHIN
Grand Deluxe King Room
Stayed in Feb 2025
Family
4 review
4.0/5
Very Good
Posted on Mar 16, 2025
Good location with the usual St Regis impeccable service with a daily champagne event at 630pm
Joy Abigail
Penthouse King Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 14, 2024
I love the St. Regis! I have been here a decade ago, and this place's service and amenities have consistently exceeded expectations. As we were celebrating a birthday, they even gave us a little teddy bear and birthday cake to kick off the check-in. The room was clean and tastefully decorated, everything was working, and the bathroom facilities are superior. The bed was so huge and comfy and we snoozed really deeply with the button-controlled light-blocking curtains. Room service was great too (the fries was sooo good)
Guest User
Executive Deluxe Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Great stay with stellar service. Butler helped us with my decorations and requests multiple times with broad smiles and it was very heartening to see that. Will definitely stay again!!
Guest User
Executive Deluxe Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Truly an amazing hotel - we had a beautiful spacious room and the butler service was fantastic! Bathroom was huge with his / her sinks and very nice toiletries. The food was really good too.
Guest User
Executive Deluxe Room
Stayed in Apr 2024
Family
13 review
4.7/5
Amazing
Posted on May 22, 2024
Check in was a sit down affair which is so different from your usual hotel check in
Complementary drinks to be delivered straight to the room was great
The butler service and the services they offer is really like no other
Room itself was super comfortable. Love the toilet and the amount of space. Only downside was that the toilet bowl whistles after flushing, which can be quite funny
While the location is not bad, its not exactly in thr heart of orchard road, so you need a bit of walking or take a short bus ride to get to the shopping area
Carina Ho
Two Double Room with City View
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Lovely experience ever! I love to stay with St regis collection over world.
LMOOLM
Grand Deluxe King Room
Stayed in Mar 2024
Couples
42 review
4.7/5
Amazing
Posted on Apr 28, 2024
Have stayed a few times but always at the executive room. Have always wanted to try the grand deluxe and finally got the chance!
Enjoyed the grand deluxe room as well, but somehow dont find that it is better than the executive, apart from the view. The afternoon sun shines directly into the room which is great as it brightens up the room. We suspect this also cause the glass window to expand? As there were random loud noises from the window area.
Service is great as typical of a hotel like St Regis. The butler called us shortly after check in to ask if we need anything. Our stay came with breakfast and service was great too. Breakfast itself was above average, a great choice if you like something convenient. We love the yoghurt and bake selection.
Definitely would want to come back again!
Felicia.Lea7547
Two Double Room with City View
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room was awesome and we received a free upgrade. We were so impressed by the butler service that we received. The beds were comfy and the room came with free coffee through the Nespresso machine. The room was equipped with the Bose sound system which was so impressive for me being a music lover. Food wise we had many options nearby from mexican to american. In the morning we walked over to Nassim Hill Bakery to have a breakfast. Will definitely come back here again. Highly recommended for couples! π
6/8
Guest User
Lady Astor Room
Stayed in Jun 2024
Family
6 review
4.7/5
Amazing
Posted on Aug 5, 2024
Service is first class, and the room is classic. The breakfast is a bit disapppointing. No kid facility though.