Valentin Imperial Riviera Maya All Inclusive Adults Only ★★★★★

"Our stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach."

Hyatt Vivid Playa Del Carmen ★★★★★

"Wonderful service"

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only ★★★★★

"Nothing beats Grand Hyatt! Perfect service, amazing hotel! 10 out of 10"

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive ★★★★★

"Stay Away: Great Location, Terrible Management and Infrastructure I strongly recommend against staying at this hotel. While the location is perfect and the pool is beautiful (albeit overcrowded), the management and basic amenities are completely unacceptable. The Room Situation My friend and I booked a room with two separate beds a month and a half in advance. Upon arrival, we were told our reserved room was unavailable. As two grown men, sharing a single bed was not an option. The staff’s response was a dismissive "this is what we have," and the manager actually had the audacity to claim they only guarantee twin beds if you book directly through their website. This is a blatant lack of respect for guests and their commitments. Poor Infrastructure and Noise Connectivity: The Wi-Fi was incredibly weak and barely worked throughout our stay. Major Disturbance: To make matters worse, there was ongoing construction in the building directly across from the hotel. The drilling and noise started at 7:00 AM sharp, making it impossible to rest or enjoy any peace. As someone who travels extensively, I can tell you that no location is worth this level of disrespect and poor infrastructure. Think twice before booking here."

Grand Sirenis Riviera Maya Resort & Spa All Inclusive ★★★★★

"Great but check all restaurants are open and book asap as you’ll end up in buffet restaurant every night"

Platinum Yucatan Princess Adults Only - All Inclusive ★★★★★

"I don't understand why the receptionist asks me if I'm celebrating something (my anniversary) if he didn't schedule any amenities for me..."

Paradisus la Perla Adults Only R. Maya ★★★★★

Occidental at Xcaret Destination - All Inclusive ★★★★★

"The room is a bit old, but it is close to the park and convenient for travel. There is a small door next to the restaurant that leads directly to the park. You can have a buffet after returning from the park at noon, which is very convenient"

Palmaïa the House of AïA All Inclusive Wellness Resort ★★★★★

"Amazing for people who love wellness and into spirituality who aren’t into alcohol and partying"