"Unfortunately, a very disappointing experience. There were a lot of flies and mosquitoes throughout the hotel. Upon arrival, I spent almost 15 minutes trying to find a parking space, with no instructions or staff available to guide us. The reception service was particularly disappointing. When I reported that the air conditioning in our room was not working, I was initially told to spend the night without air conditioning and wait until the next morning for the issue to be checked. Fortunately, I refused, and only then was I offered another room with working air conditioning. However, the replacement room had a water leak in the bathroom ceiling, forcing us to put a towel on the floor every day. The room also had other maintenance issues, including a recently painted shower where the paint was still sticking to our feet. There were also many insects around the property. Overall, the hotel clearly needs much better maintenance, reception service, and attention to guests’ comfort. The stay was far below expectations."

"Although this is a five-star hotel, the facilities are a bit dated since it was renovated over 20 years ago. However, the service is excellent, the front desk staff are very friendly, and the location is great – close to the Old Town, the train station, and major attractions."

"Excellent hotel, great location with helpful staff. An excellent place to stay in Tunis."

"Want an amazing sfeer with international guests from all over the world..beautiful vibes created by the hosts, definitely recommend it"

"Sub Standard and not a Honest 5 Star establishment. Check in: Grateful for the early check in although we had to firmly stipulate we were not going to pay for the “extra day”. December is not busy and it’s a business hotel. Surprised they never offered to store our luggage until 15:00 as an option. Room: Big, clean and comfortable. Ample packing space and quiet. Housekeeping aims to please and is consistent. Thank you! No Nespresso machine which is a negative for a supposed 5 star hotel. Laundry service is well-priced and efficient. Breakfast: Vast choice with good eggs and Salmon. Lots of pastries and breads - guess this is a Tunisian thing? Quality is okay. Lots of waiters but tables are left messy and uncleared. The dining room furniture is dismal and needs an upgrade, as with the buffet display. Coffee is delicious. Executive Lounge: Dismal! Don’t waste your money. Unkempt and awful. Food served is a joke. This has got to be the absolute worst executive lounge we have upgraded for. No alcohol, beverages served in a tin and a measly display of underwhelming pastries and pies. Service is slow. This is not an executive lounge on any level. There is definitely a budget here, rushing to clean up and pack away. Tins of cool drink are under lock and key and served by hand, no tray. Furniture old and worn - no music, small TV - one word: PATHETIC. Concierge: The worst ever. No experience, limited local knowledge and disappointing dining suggestions. These team is disinterested and consistently take calls and get interrupted while one is talking to them. I don’t believe that this hotel runs on par with a five star grading. I will probably never support the Radisson group again."

"A flawless stay! I highly recommend this hotel to anyone looking for comfort, quality service, and a memorable experience. I will definitely return on my next trip."

"Good location, decently priced, but the AC was not working."

"Not far from center of sidi bousaid, friendly environment, nice roof garden, small but cute rooms, small indoor pool."