Sousse Palace Hotel & Spa

"First of all, there was very good food and friendly, helpful staff. There was also a wonderful private beach directly in front of the hotel, the rooms were very neat, spacious, and safe. The Animation team during the night entertainment was very good, and not boring at all. Very good hotel, and me and my family are very pleased with our stay."

Riadh Palms- Resort & Spa

"Excellent price, structure a little in poor condition. To get to my room I kept getting lost because"

Jaz Tour Khalef

"A great place in a lovely location with phenomenal service. From the get go the staff did everything right. Brilliant for families."

Jinene Hotel

"Good among friends"

Thalassa Sousse Resort & Aquapark

"IT Was lovely holiday with amazing team of animation So thé hotel look nice And Thén thé food Is allright thanks guys ❤️❤️"

treehouse hotel

"Hotel 0 extremely dirty"

Dar El Goulli

Dar Baaziz

"Very flexible owner and helpful 😉"

MARHABA CLUB

"Great atmosphere. Lots of enterainment and choice of activities. Great food. Lovely friendly staff"

Hotel Soussana

"The property is well located in the center of Sousse, a short distance from the seafront. The medina is about a 20-minute walk away. The building is basic; the elevator doesn't go directly to the rooms, but to the mezzanines, so you always have to climb two flights of stairs. The room has a private bathroom, a small terrace, and air conditioning. There's no refrigerator. Cleaning is adequate, but not particularly thorough. They often forget toiletries or toilet paper, and I had to ask for them at reception."

El Ksar Resort & Spa – Family Hotel

"We stayed at El Ksar Resort & Thalasso from 3–10 August 2026 as a family of four, including our 13-year-old son and 11-year-old daughter. Sadly, this was one of the worst holidays we have ever experienced. From the very first morning, we had serious concerns. At around 08:00, while we were all asleep, housekeeping entered our room without knocking. Our room also had a dead safe battery, a cracked toilet seat, exposed electrical wiring/sockets, a terrace door that would not lock properly and a fridge that was heavily over-frozen and appeared dirty. Housekeeping did not properly clean the floor, and our bedding was stripped but not replaced. We also repeatedly had to ask for toilet paper. The customer service was extremely poor. Communication was very difficult because English was extremely limited among many members of staff. This made even basic requests frustrating. The food was one of the biggest disappointments. Breakfast, lunch and dinner were poor quality, with overcooked eggs, food frequently being cold and extremely long queues. Service was incredibly slow. By the time you finally got your food, it was often cold. The drinks were either far too sweet or extremely watered down. We struggled to find anything we actually wanted to eat. The pools also appeared dirty and poorly maintained. During the holiday, our 11-year-old daughter developed an ear infection. We were also told that there was no doctor available on site after 17:00 and that we would need to arrange a private call-out if we wanted medical assistance. Most concerningly, my husband and son suffered vomiting and **all four members of our family suffered diarrhoea during the holiday**. We cannot say for certain what caused this, but given our concerns about the food and hygiene, it was extremely worrying. This hotel was advertised as an all-inclusive family resort, but it certainly did not feel like the all-inclusive experience we had paid for. We have photographs and videos of some of the issues and have submitted a formal complaint to loveholidays. We are now asking them to investigate the safety, hygiene, food and service issues we experienced and to consider appropriate compensation. **Families considering this hotel should be aware of our experience before booking.** For us, this was absolutely not the relaxing family holiday we had paid for."