So in short, expect to get a little less than what you paid for - This hotel is really a 3 star sistered with 2 either side of it, with fairly basic rooms and decor that’s tired and a little dated, but it has nice grounds, a decent sized outer pool with a snack bar, inside heated pool too. The daily food is simple but nice and caters pretty much the same each day, with the usual array of chicken, beef, lamb, dishes in Tunisia. Rice, pasta, veg, salad etc. Nothing fancy or varied in sea food either. Staff are lovely though, very polite, worked very hard and were accommodating wherever possible. We enjoyed their service. They do make an effort so do tip them, as most work for only £150-200 per month. A few negatives: Expect to get some guests that drink too much, are loud and the T shirt and sliders brigade, who wear the same for day and evening. Mostly English. There is a small bar area just off the main lounge where smoking is allowed. The problem is that it wafts into the seated area a lot. We hated this. There’s not enough seating in the lounge. There are some new large box cushion seats at either end, which are not comfy and have simply become a climbing area for kids. In off season they offer no pool towel service, so bring your own. We had a couple of issues as they did not have our booking on late night arrival, so we were given a room for the night. It had a water leak on inspection so we were given another. The next day we moved. Then this room had no air con/heating and it too leaked water when they opened the ceiling unit to attend to it. This was fixed though within just an hour. Finally we got a permanent room at 3pm the next day, so we lost a whole days holiday. No apology from the manager, not even a complimentary gesture, which is bad guest relations. The gym is old. The floor is torn all over so it’s actually dangerous. Weights are also very old, rusted, and some are even missing. Room contents: 2 comfy firm beds together. Big wall TV. Patio doors to balcony with table. Fridge, safe, hair dryer, black out curtains, chair, coffee table, 2 power sockets only, 3 section robe. Good shower over bath. Tile floor. Good sized room overall. Personally we would not return to this hotel. February temp was chilly, cloudy, it rained but was pleasant enough to on occasion sit out, so wear hoodies, sweatshirts etc
Excellent
44 Reviews