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Posted on Sep 5, 2025
Guest User
Всё отлично.
Единственные замечания - это:
1. При заезде на 2 человек была только одна бесплатная бутылка воды 0.5. На второй день и ее не положили. При такой цене отеля и отсутствия магазинов в шаговой доступности - очень странный подход.
2. Не было геля для душа. Шампунь, кондиционер, даже лосьон для тела были, а геля - нет. Тоже очень странно.
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Price per night from:SGD 99
Posted on May 27, 2022
Guest UserExcellent Hotel, beautiful place, views, installation, the attention is also excellent, from reception, mucamas, snack and stayed... all
Very friendly and pleasant, the rich and varied breakfast,the restaurant with its shows very good,acceptable and good weather, would certainly return....ameee
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Price per night from:SGD 94
Posted on Feb 19, 2026
Nenan
我們連續住了三晚獨立小屋202房,酒店位置和整體自然環境都不錯,比較天然,還能看到野生刺豚鼠在花園裡活動。距離機場和瀑布都不算遠,單程打車25刀。早餐比較基礎。有泳池。房間比較舊,設施也老,吹風筒很小的功率,桌子也開裂。
服務態度挺好,有問題也會反饋。第一晚發現屋子周圍的燈都壞的,反饋後,第二晚修好了一部分。
但從第二天就開始跟酒店溝通要更換到另一間空的201房,前台小哥説被訂走了。但第二天晚上發現並沒有,201房是空的。房間也沒打掃,垃圾沒倒,但房間裏的燈和空調卻被關閉了,説明有人進入過,為什麼不打掃?也不更換垃圾桶以及衞生間浴巾?也沒更換床單。前台説因為我們沒放需要打掃的字牌在門外。根本沒有。我要換到隔壁乾淨的無人的201房,前台不給換。也沒人打掃。
第三天房間整理床鋪,但沒換床單,整理清空垃圾桶。總之有問題酒店會有迴應,但不怎麼整改,也不給住空置的房間。非常奇怪難以理解!下次應該不會住了。雖然自然環境不錯。
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Price per night from:SGD 88
Posted on Apr 14, 2024|Standard Room (Regency)
Guest UserThe place is beautiful, and not in the very center, but it’s a nice 20-minute walk to get there. There’s a transport stop nearby if you don’t want to walk. A bus leaves for the waterfalls almost right outside the hotel.
The room is spacious, but the equipment is a bit old.
There are not enough chairs on the balcony.
In such a wonderful space, I would like more attentive staff and customer focus.
They take a very long time to check in, although the rooms are ready.
Breakfast does not reach 4 stars, a lot of spoiled fruit, no vegetables. And the omelette is not always ready, the expectation is that it will be prepared on the spot, but this does not work.
But the hotel area is very beautiful and green!
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Price per night from:SGD 103
Posted on Jun 14, 2025
Guest User
The hotel is seriously run down in terms of maintenance. The spa is only open five hours a day, and it's difficult to get appointments for the number of hotel guests. If we book at 3:00 PM, we can't get in until 4:00 PM because it takes an hour to fill the whirlpool, and the staff doesn't arrive until 3:00 PM. The restaurant isn't open at night, so you have to go to the hotel next door for dinner, about 150 meters away at night and on the highway.
The best thing about the hotel is the restaurant service and the attentive service.
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Price per night from:SGD 77