Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 23, 2026|Deluxe Guest Room, Garden View, 1 King, Balcony
Guest UserThe Mena House's views and location are truly unbeatable, one of a kind in the world. You can only fully experience the pyramids from sunrise, midday, to sunset by staying here. As night falls, without the pyramid lights, they appear exceptionally serene and mysterious, framed by the hotel's lights and palm trees. This is an experience that simply can't be replicated by just visiting for a quick photo.
The hotel also carries immense historical significance. The Cairo Conference was signed here, and photos of the 'Big Three' from that era hang on the walls, full of historical resonance. For me, paying for this unique scenery and historical ambiance was absolutely worth it; I have no regrets.
However, frankly speaking, the hotel's amenities, service, and attention to detail absolutely do not match its price (you're paying for the location, not the service). The hairdryer has weak power, leaving my hair dry and frizzy at the ends. The toiletries, especially the toothpaste, are of poor quality, like a product without any brand or quality assurance. There's only one type of pillow, and it's so soft it offers no support whatsoever. After one night, my neck was aching – not what you'd expect from a high-end hotel.
The restaurant experience was also terrible: I ordered soup, and it was served without a spoon. I couldn't find one anywhere, and by the time the waiter brought one, the soup was completely cold. The restaurant staff would even specifically ask if everything was satisfactory, but by then, complaining felt pointless, so I could only say 'it's fine.'
What was even more unsettling was the fake, superficial service. When I genuinely needed help or efficiency, no one was around. When checking out, my suitcase had spinner wheels and was very easy to push, but a staff member insisted on 'helping' with it, performing this kind of meaningless, superficial gesture.
In summary: Staying here means paying for the pyramid views and the historical sentiment, not for comfort and service. Those who value scenery and historical significance might find it acceptable, but anyone seeking genuine service quality and a premium lodging experience will definitely be disappointed.
Show more
Price per night from:PLN 1,428
Posted on May 12, 2024
Jane lauder
It was my daughter's 30th birthday and we stayed over at this hotel. The staff were superb and helped make my daughter's birthday so special. They gave us a upgrade suite and allowed offered complimentary late checkou which was amazing. Food is superb as well as cocktails. The lovely Huge celebration cake was superb. The petit chef experience on the Nile was superb and food was so delicious and big portions which I recommend to do. the hotel manager gave us a complimentary drink before walking us over to the boat and provided a car to pick us up after our. Meal on the boat.
Show more
Price per night from:PLN 792
Posted on Mar 30, 2026
Sergei Karatniuk
В общем всё понравилось, но есть нюансы. Мы купили 2 ночи, но планировали вторую ночь не ночевать, а вечером ехать в аэропорт. При вечернем заезде парень на ресепшене позвал ещё несколько человек. Их стало 5 человек. И они нам сообщили, что в отеле мест нет. Есть в отеле, который ниже этажом, но вид не совсем на пирамиды. Мы начали немного ругаться, что будем жить одну ночь и нам нужен хороший вид. Подобные отзывы я много читала в других отелях. Но в этом отеле таких отзывов не видела. По итогу заселили на одну ночь в другой отель ниже этажей с хорошим видом на пирамиды. В качестве извинений подарили целый торт! Спасибо. На следующий день, когда мы приехали вечером после экскурсии, нас заселили в купленный номер. Побыли в нем часа 2, нам сделали украшения ко дню Рождения. В целом ситуация немного испортила настроение, но общее впечатление нормально. Пожили в разных номерах, все ок
Show more
Price per night from:PLN 371
Posted on Apr 18, 2026
Владимир Павлик
I had a wonderful stay at this hotel. It is a beautiful place with excellent service and an amazing view. The hotel is located on the 19th floor, which makes the scenery even more impressive.
The reception staff were extremely friendly, welcoming, and always ready to help. They answered all my questions and were very responsive and attentive throughout my stay.
Overall, I highly recommend this hotel to anyone looking for comfort, great service, and a stunning view.
Show more
Price per night from:PLN 128
Posted on Jun 10, 2025
Anonymous User
Didn’t stay in the room that was booked. Bedroom wasn’t clean, there was urine on the toilet seat and internet barely worked. Also a lot of appliances ie phone was in the room but didn’t work… good view from roof but got very very hot as there is no shelter or wind protection.
Show more
Price per night from:PLN 92
Posted on Mar 1, 2024
Guest User
Stay at this hotel and watch the light show 2 kilometers!
Show more
Price per night from:PLN 79
Posted on Aug 11, 2024
Anonymous User
From check-in to departure
The whole experience was very good
Excellent location
Staff are quite friendly
The disadvantage is that the workmanship in the bathroom is a bit rough
Drainage is not good
The bath products provided are not easy to use. It is recommended to bring your own.
Show more
Price per night from:PLN 162
Posted on Mar 30, 2024
Guest User
We stayed at the hotel for the last night. We were going to visit the Pyramids the next day, so we decided to stay near the scenic spot so it was easy to walk there. The pyramid view room is a bit noisy near the roadside. It's not a big problem if you bring earplugs.
Show more
Price per night from:PLN 132
Posted on Jul 28, 2025
Guest User
The rooms are old, but the staff are very nice.
Show more
Price per night from:PLN 217