Punthill Spring Hill

Punthill Spring Hill Reviews

Punthill Spring Hill

40 Astor Terrace, Spring Hill, Queensland, 4000, AustraliaView Hotel Details
Punthill Spring Hill
Punthill Spring HillPunthill Spring HillPunthill Spring Hill
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Punthill Spring Hill Guest Reviews

4.4/5
Very Good
131 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.3
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All reviews(131)
Positive reviews(28)
Reviews with photos/video(7)
Awesome rooms(7)
Great location(6)
Awesome stay(5)
Friendly staff(5)
Negative reviews(3)
Lendra
Superior Studio Apartment
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 25, 2024
Nice place clean. Nice hot water. All good.
Response from Property: Thank you for your feedback regarding your recent stay at Punthill Spring Hill. We are so glad you found our hotel comfortable and clean.We look forward to seeing you on your next stay.
imurwq
Superior Studio Apartment
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Easy to walk to CBD. receptions are all kind and friendly. there are house keeping services every single day. I love this place so much. I should come here next time.
Response from Property: Thanks for your feedback, we are so glad you enjoyed your stay and look forward to seeing you next time!
Mio
Studio Apartment
Stayed in Jan 2024
Solo travellers
2 review
1.0/5
Posted on Feb 9, 2024
Poor hygiene, cockroachs deadbody is sticking on the wall. The entrance is decorated perfectly to cover poor hygiene, dusty and unclean situation inside. Yelow and dusty bed sheet. Very unpleasant experience over there. They will not give you full refunded even they don't meet the cleaning standard.
Response from Property: Thank you for investing the time to provide feedback about your recent stay at Punthill Spring Hill. We're obviously very disappointed that the room you were checked into at Punthill Spring Hill was not up to our usual high standard. Our team member offered two cleaned rooms, however you took the initiative to leave, despite two cleaned rooms were ready to host you. We hope you will choose us again!
Wei
Superior Studio Apartment
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The location very convenient, room is worth the price
Response from Property: Glad that you found the hotel good value for money. Thank you for taking the time to share your feedback. Regards, Leah
Guest User
Studio Apartment
Stayed in Apr 2024
Family
2 review
3.0/5
Posted on Jun 9, 2024
The apartelle's pin on the google map is across the street. Drivers always park across the street. The property is located about 20 mins away from the city center. There's a restaurant on the ground floor that offers breakfast, lunch & dinner. The apartelle provides toiletries & coffee. Towels & other toiletries are available for self service refill at the lobby area.
Response from Property: We're glad your experience at Punthill Spring Hill was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience.
Anonymous User
Superior Studio Apartment
Stayed in Sep 2023
Family
1 review
4.2/5
Very Good
Posted on Oct 21, 2023
A nice place to stay. Small little kitchen was helpful.
Response from Property: We're glad your experience at Punthill Spring Hill Brisbane. was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Thank you for your feedback regarding your recent stay at Punthill Spring Hill Brisbane. We're so glad you found our hotel comfortable and clean.We look forward to seeing you on your next stay.
Guest User
Studio Apartment
Stayed in Apr 2023
Couples
3 review
4.2/5
Very Good
Posted on May 4, 2023
Stayed for one night in standard room and was great overall. Bed was comfy, great kitchen facilities, and nice area. Could do with an option to stream on TV.
Response from Property: We are glad that you are happy with your room and our services. We wish you all the best in the future.We hope to have you stay with us again when you have a chance to come to Brisbane.Kind regards,Punthill Springhill Team
Lillian
Superior Studio Apartment
Stayed in Jul 2023
Family
4 review
4.5/5
Great
Posted on Aug 31, 2023
A quiet place near the town centre, amenities were average
Response from Property: Thanks for taking the time to share. We look forward to seeing you next time.
Jen Steel
Studio Apartment
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on May 12, 2023
Receptionist is extremely helpful 10 out of 10 for him.
Response from Property: Dear Jen,Thank you for your amazing reviews. We are glad that we have offered you an enjoyable stay.We wish you all the best and hope to have you stay with us soon.Team @Punthill
Ryan McLean
Studio Apartment
Stayed in May 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 22, 2022
Thoroughly enjoyed staying here, great location, clean room, great layout, easy check-in and extremely friendly staff. Highly recommended and will stay again!
Response from Property: We are glad that you are happy with your room and our services. We wish you all the best in the future.We hope to have you stay with us again when you have a chance to come to Brisbane.Kind regards,Punthill Springhill Team
Guest User
Studio Apartment
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Wonderful
Response from Property: thanks for your feedback
Guest User
Studio Apartment
Stayed in Dec 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel's surroundings are nice. The location is also good. The guy at the front desk who speaks Chinese is very helpful and communication is barrier-free. The room is also clean and spacious.
Original TextTranslated by Google
Response from Property: Thank you for your kind review! We’re so glad to hear that you enjoyed our location, the surrounding environment, and that communication with our front desk staff was smooth. We’re also pleased that you found the room spacious and clean.We hope to welcome you back for another great stay!Best regards,Leah
Guest User
Studio Apartment
Stayed in Aug 2024
Travel with friends
23 review
4.7/5
Amazing
Posted on Oct 10, 2024
The room is big, but it is really tiring to walk to the subway station because there is a hill. The hygiene is average, and there are stains in the cups in the room... Others are very good.
Original TextTranslated by Google
Response from Property: Hi! Thank you for this excellent review! We hope to welcome you back again to our property soon. Take care.Kind Regards,Punthill Springhill
Guest User
Studio Apartment
Stayed in Apr 2024
Other
7 review
1.0/5
Posted on May 21, 2024
I used Sydney Central Railway Station's location to find a hotel, and this hotel popped up and said it was 3km away. After arriving in Sydney and taking a taxi I discovered that the hotel was 90km away. It cost over 7000 for 5 days and there was no refund for even a penny. **.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We would like to inform you that our property is located in Brisbane, not in Sydney. We hope you will have the time to review the correct hotel.Kind regards, Team Punthill Spring Hill
Anonymous User
Studio Apartment
Stayed in Oct 2024
Couples
32 review
5.0/5
Outstanding
Posted on Jan 29, 2025
It's quite convenient to live in a good location
Original TextTranslated by Google
Response from Property: Thanks so much for the positive feedback! We appreciate it. We hope to see you again next time you are in Brisbane.Kind Regards, Leah