3-Star Hotels in Lehigh County

Booked through Ctrip, 4.9-4.30, the front desk lady who prepaid the full amount at check-in was very friendly. The hotel is relatively new and the decoration style of the room is modern and simple. The bathtub handle in the first room I was given was broken, with a sharp edge, went downstairs to find the front desk, showed her the photos, and changed one without saying a word. So, the first impression of the hotel is very good. 4.22 I told the front desk on the day that I wanted to extend my stay to 5.27 at the current room price. The lady who checked in helped me make a reservation and pre-authorized 3548.44 knife. As a result, inexplicably, the employee of 4.24 customer service said that the front desk informed her that I left the store that day and she came to clean up the room. Very surprised, I went to the front desk to understand the situation. The front desk staff on duty was rude. Not only did they not explain why I notified the customer service department that I left the store early, but also told me that there was no reservation information for my extension in the system, and there was no room. I asked her to contact the previous lady who helped me make a reservation to get a picture. But she said the hotel could not contact non-duty staff (she actually contacted later). Next, the employee said that he finally found me a room, I can extend it, but it can't be my current room rate... 10,000 words are omitted here In the middle, I contacted the Trip.com butler and went to contact the hotel about the reason for the mistake of letting me leave the store early. The butler was very responsible and contacted different departments. Finally, the hotel verbally explained that the customer service department made a mistake. My order was no problem. I lived in 4.30 no problem. Of course, I'm fine. I paid all the money early. Although the hotel can also reduce the room rate later to let me continue to live. But considering this chaotic and unpleasant experience, I left the store at 4.30. When I wrote this review, it was more than 24 hours since I left the store, but my pre-authorized two payments have not been returned.

Great service, great hotel! We loved

The hotel is an older hotel, but the rooms and aisles have been renovated, modern and simple style, not bad. The only bad thing in the room is that the toilet is very short, similar to the child toilet. The hotel staff are friendly from the front desk to customer service to maintenance. There is no walking trail around the hotel, not very friendly to in-house guests without a car

Self-driving from JFK, normal for an hour, normal traffic jam for two hours The front desk is an uncle, the check-in process is very rigorous Next to the oversized 4S store Free parking in the town American breakfast Nothing else

The room can be re designed to have it look more attractive and effective. Right niw , everything is aligned on one side of the room.

Quite a good hotel, there are many shopping malls and restaurants next to it, very convenient. However, the hotel is located at the junction of the main road and the highway. When entering and leaving the main road, you need to pay special attention.

On the evening of May 9, there was a great counter staff, kind help, detailed explanation, the restaurant on the first floor is amazing, the burger dining level is better than the restaurant in the city, it is worth dinner, everything is beautiful

Conveniently located, I-78, PA Turnpike, diners, groceries!! Facility very clean, staff, professional & pleasant!! Breakfast, pool, business rooms, computers are available & fitness center!! Rooms are clean, spacious, especially bathroom!! Price on par w/amenities available!!