When I arrived, the front desk told me they had a new system which doesn’t have my booking information, and it took me about half an hour to check in. The room is big with a resting area. However, there was no towels, no tissue box, no soap bar, the conditioner and the body wash bottle were both empty. I grab the towels from the cleaning lady in another room. The front dest told me they’ll refill my shower supplies later, but nobody did.
I had an amazing stay! Employees were very nice and helped a lot with any of my needs and requests. If I am to visit again this will be my hotel of choice!
Clean, tidy and comfortable hotel rooms are warm and comfortable, and the location is convenient and convenient. The front desk service is warm and thoughtful, and the hygiene and cleanliness are reassuring. Very good value for money, highly recommended! 👍
Upon arrival, the lobby with the fireplace makes a very warm and pleasant impression.
The hotel room is very neat and very clean. Room is in pleasant, bright colors. Pictures complete the good first impression.
Some things make a very high-quality impression, for example the faucet in the bathroom. I missed a USB plug, which is more and more often placed in lamps or next to the bed to charge the cell phone.
The only, but big point of criticism was the breakfast. I looked for coffee cups in vain. I had to ask the staff twice until it was noticed that the disposable cups were used up. Coffee very good. The selection is not very large, comparably much less than in comparable hotels. The orange juice was very negative, probably a cheap product, also with an aftertaste. After it is now common, there are no hot, instead only ”warm” scrambled eggs. Only these were not even warm, in the spectrum between warm and cold rather cold to be counted and therefore hardly to be enjoyed.
Since the breakfast can not be rated separately, I have to think about what my rating should be. Because certainly hotel guests without breakfast are well accommodated here.
Stayed in town to attend mardi Gras ball. Hotels originality check to stay were sold out….worried was going to be disappointment since wasn’t one of first choices but was not at all ☺️…..Staff very friendly helpful even happily took some “great” photos for our group. Pleased with complementary breakfast had to offer(never know what “hotel breakfast” will mean sometimes lol)