Find 4-Star Hotels in Luton

I booked a room from Ctrip, because I had a flight to Larnaca at 10:30 today morning, and it was better to live in one Hotel near London Luton airport, I choose this Hotel on Ctrip website. I took a train in Cardiff to London, than transfered to Luton airport by train. It was a long time to arrive the Hotel around 12 O'clock in the night today. There was a young woman in the receiption. I was harried to go to toilat, and asked her where is the toilat, she said there is no toilat. I am very angry for her reply. I told her I will check in later after I went to toilat. The manager came and show me where toilat is. Today morning at 7 O'clock, I Check out at the same place, and met the same woman. She said I had bought one Water and one Chocolate wnen I Checked in. Of course I need to pay, how much please? After she Checked and said : 95 Pound. It's crazy: one Water plus one Chocolate cast 95 Pound! I have paid for my room before I arrive! The same manager came again and check. Than told me 5 Pound I need to pay. This Hotel belong Mariot Group, I don't know I met such low employee in their Hotel. Very low and stupid. I decide I never live in this Hotel and talk about my experience to my friends.

Late to the hotel due to the flight delay and delay from Gdansk, anyway, hotel room is great and available for late check out with £10/hr, reasonable, and have a good sleep.Anyway, you may call a taxi to go to the hotel, a but inconvenient that you know Luton airport is really inconvenient.

The bed is placed between a pillar and the window sill. The bed cannot be dropped from the left or right. It can only be dropped from one side, which is very inconvenient! The photo is not like this, I feel like I have been deceived🥹 There was no refill shower gel in the bathroom, so I had to step out in the middle of the shower and look for shower gel in my suitcase to complete the showering process😭😭 The bed is very soft and the quilt is relatively simple. I even found one or two short hairs on the bed🥲 The good thing is that the decoration of the hotel is relatively new👍🏼 and the service staff are quite polite.