Find 4-Star Hotels in Karuizawa

Nice hotel. Karuizawa Outlet is in a walking distance. But had to take the bus to ski area. The west ski area did not open at the time we stayed. The front staff was not that freindly. No power plug adapter for borrowing. When comparing to the price, it not worth it. The good thing is the location, that’s it. Hotel breakfast was awesome, the staffs were very nice, much nicer than front staff.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

Location is great, free shuttle bus between station and hotel. Also easy to get to the outlet. Breakfast is highly recommended, can choose between Japanese and western one, both are delicious. Nearby is the ski park, can enjoy whole day skiing there. Onsen is great after whole day exercise, quickly relieve tiredness. Highly recommended!!

The food quality of the Spanish set dinner and breakfast was excellent and beyond our expectation. All the staff including front desk and restaurant were very friendly and hospitable. The location is convenient and walkable from bus station or to the shops, the rental of bicycles was included in the room rate. Many places are accessible by bicycles and kind of convenient to cycling around. The free flow drinks and snacks was a very kind gesture and face masks were very thoughtful room amenities for the dry weather. I would highly recommend this hotel and look forward to next visit soon.

We had an amazing 2 nights stay here! Located about 5 minutes short walk from the train station, there were a convenience store and small supermarket directly across the hotel. We weren't expecting much when we booked as the photos look dated and it was a last minute trip but oh mine, we were pleasantly surprised when we checked in. The room was large and although it was the old room, it had a certain charmimg character to it that we love. The bathroom was also big, clean and had a lovely large bathtub. I love the full range of toiletries they provided and was hoping to buy it in Tokyo to bring home but I couldn't. There was a common area on the second floor where water, juice and coffee were provided and we bought our own sake in the evening and sat there. We spent two peaceful evenings here after dinner and it was lovely. Our only complaint was the bed was rather soft and the pillows were flat. But we will definitely stay here again when we come back to Karuizawa.

This hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .

I stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar. Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully. Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition. Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons. Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing. Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.

I just couldn't book any other hotels near this hotel, and the one that Ctrip upgraded me to was pretty good overall: First of all, it's in Jinjingcheng. The appearance of the hotel itself is static, but this hotel has a feature that it's relatively old. It's a typical British style. This kind of older hotel, although it's more elegant, always gives people the feeling that it's not so clean and hygienic. This is a small shortcoming, but overall it's pretty good. The style, everything is OK. If you're on vacation, you can stay for a day

Met with welcoming and good service staff, start of a great 2-night stay. The breakfast, Japanese and Western were appetising. There are 2 routes to the hotel by car, both will have narrow and winding country roads at certain stretch to and from the hotel. Can be intimidating drive in the night especially when the days are short from November onwards.

The hotel is located on a remote mountain, more than ten minutes from the center. The rooms are a bit far away, but fortunately they are clean and hygienic, and the space is very sufficient. The most special thing is that you can use the small cable car to go up to the hot spring area. What is surprising is that the hot spring area has a very good environment and scenery. Beautiful, the spring water is very comfortable