4-Star Hotels in Queretaro

The room is large, the service is good, the front desk also sends small snacks, due to the tight time, did not eat breakfast, the overall feeling is good, the parking space is tight, but you can park at the next hotel.

房間非常好，就是沒有早餐，旁邊是教堂，鐘聲有點吵的

The finance is very beautiful and very large, and although they have a lot of staff, there is obviously no supervision needed. In the room that touched me, I closed the bathroom door and couldn't open, I assumed that I might have the insurance placed inside and when the closed, this was activated; I called the reception to send someone to open it and actually arrived a person from Then then the room was opened, but he realized that the plate was not working, he asked me if I could go for a new one to change it, he said it would not last, and he returned with a plate that was not in size, finally the door of the bath was opened. Later he returned and told me he had the right plate already, but I asked him to return to another day. To complete, many mosquitos in the room, the truth is that I was already very tired to request the change of room, but I deserved it

I went to visit customers nearby and stayed in this hotel. It is very convenient. The most important thing is that the service is very good. The night before leaving the store, I pestered the lady at the front desk to ask about the transportation method of Queretaro to Mexico City Airport. The ticket was printed out for me. It was nearly an hour before and after. I didn’t feel impatient at all. I didn’t want to tip the young lady, but I forced to give it to her later. Because I stayed for 2 nights, I left a tip for cleaning the room the next day, but I left it intact and didn't take it (is it too small). When I went to the customer’s side, the front desk made an appointment for the morning car. The hotel arranged a car to take me off, and there was no charge. There is a large shopping mall, liverpool, about 5 minutes' walk away. If you have time, you can go shopping. There is a large supermarket where you can buy some local things and bring them back to your country as gifts.

Very beautiful and classic ancient house, the most expensive in the place, but it is a hotel worth experiencing, every place is a beautiful view that can be punched in! The service is very good and very considerate. The toilet was a bit blocked on the last day. It was the only fly in the ointment. Everything else was perfect.

Located in the suburbs, but because it is close to customers, the transportation is quite convenient. There are many commercial complexes nearby, which is convenient for follow-up. The hotel's breakfast is average, but there are still a few good dishes for dinner. The room space is small and the bathroom facilities are not convenient enough. The front desk service is average.

Advantages: 1. The room space is much larger than other Marriott hotels in the same city, more spacious, not depressed, not air-conditioning and not stuffy, and with a sofa bed 2. Restaurant breakfast is not self-service, ordering for the waiter, feels up to grade Disadvantages: 1. The hotel reception is on the second floor, it is not easy to find; 2. Parking lot has no logo, entrance is not easy to find; parking lot exit and entrance share single lane, inconvenient; parking lot parking space is small and quite narrow; no hotel and building share parking lot. Overall not friendly to drivers 3. There is no convenience store within walking distance of the hotel.

En general, el lugar nos gusta, nos agrada y está cerca de las actividades que desarrollamos en Querétaro, cada que vamos. El único punto y por eso, la valoración en el servicio es mala, Es que es la segunda vez que hemos pedido en la aplicación que nos den habitaciones antiguas y que llevamos una persona de la tercera edad que utilizas silla de ruedas. No, solo no nos han dado una habitación del nivel superior doble que hemos pagado si no nos han enviado habitaciones en el tercer piso la primera vez y la segunda vez lo más alejado del Hotel en una habitación cuya categoría no era la que pagamos. En las dos ocasiones, la primera, el gerente intervino y le hizo notar a la recepcionista que no podía enviar a un tercer piso, a una persona en las condiciones que le que les explico, cuando habíamos hecho requerimiento especial. La segunda ocasión, Cuando le hicimos notar nuevamente esa situación del requerimiento especial, la recepcionista nos envió hasta una parte muy alejada en una habitación que no reunía las condiciones de la categoría superior doble que habíamos pagado. Nuevamente les hicimos notar que esto era un tema de discriminación y que sin perjuicio de hacer el comentario. Aquí haremos una queja por discriminación contra personas de la tercera edad y además discapacitadas, Pues el Hotel se advierte que el personal no está capacitado para tener la sensibilidad necesaria para este tipo de requerimientos y atención a este tipo de personas y huéspedes. Por lo demás, el lugar nos gusta y pedimos y queremos seguir yendo, pero requerimos que el Hotel ponga atención y especial cuidado en este tipo de cosas. Que capacite a su personal para que tengan sensibilidad, y no traten a los adultos mayores y las personas de la tercera edad, como huéspedes de tercera, remitiéndolos, al lugar más alejado en las peores condiciones que pudiera dar el Hotel cuando además no se asemejan a lo que se paga. En la segunda ocasión la habitación que nos dieron era mucho más pequeña y olía totalmente a humedad quiere decir que son habitaciones que aparte de alejada no se utilizan mucho tal vez por lo mismo.