4-Star Hotels in Pretoria

No other word can say, it was a pleasant stay!

It is a family hotel with not many rooms. The environment is warm and the service is warm and intimate. It is very comfortable to enjoy the bathtub when it is cold. The breakfast fruit is rich. The location is a very safe area, convenient for dining, walking distance to the Spar supermarket, mozambik seafood and del forno Italian restaurant, not far from Brooklyn Shopping Center.

Very good hotel. This is already the third time staying. Stay here next time I go. The environment is good and the boss is very enthusiastic. My return flight was in the evening, and the lady boss asked me to stay here till night. Lovely. Thank you!

I had the most incredible stay! From the moment I arrived, the staff were so friendly, welcoming, and helpful. They really made me feel at home and went above and beyond to make my stay comfortable. The neighborhood was also lovely and felt very safe, which made the whole experience even more enjoyable. The food was absolutely delicious! Every meal was so fresh and flavorful. Overall, it was such a wonderful experience, and I honestly couldn’t have asked for a better stay. I would definitely recommend this place to anyone looking for a comfortable, welcoming, and safe place to stay. I’ll happily come back again! ❤️

This boutique hotel provided outstanding customer service. The rooms are large. I was served breakfast in front of the fireplace. I would come back to stay here again because this was such a wonderful experience.

I booked the hotel for my parents anniversary, the owner was wonderful making the evening special for them. My parents loved the food, the room and the hospitality. Will be visiting the hotel myself soon.

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

Best location in Pretoria for safety, good food and the hotel staff were brilliant. Safe car parking, top class restaurants and best value for the money.

Quite old but it was spacious enough to stay. However, the noisy was so bad. People were screaming and singing, talking. I even ran out of the room due to hearing a woman screaming so bad. If I was not too tired, I would've stayed up all night. Maybe because it was a Friday night. If you don't mind noise while you sleep, it's ok to stay with many people.