Find 5-Star Hotels in Shijiazhuang

"Amazing experience. Highly recommended. The hotel and staffs are friendly and are very helpful. It’s a place I will love the be again. Home away from home"

"I had the pleasure of staying at the Intercontinental Hotel in the beautiful city of Shijiazhuang for three nights, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the warm welcome and the outstanding service throughout my stay. The hotel itself is stunning, modern, clean, and well-maintained, offering both comfort and luxury. But what truly made my stay memorable was the hospitality of the staff. Everyone I encountered was kind, courteous, and eager to help. A special thanks to Vivian, the staff member who attended to me during my stay. She was incredibly professional, friendly, and went above and beyond to ensure I had everything I needed. Her attentiveness truly stood out and made a lasting impression. I highly recommend Intercontinental Hotel Shijiazhuang to anyone visiting the city. It’s a perfect blend of elegance and genuine hospitality."

"**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest."

"The hotel is in a great location, across the street from the Hebei Provincial Museum. It is easy to find by driving. There is free parking. The hotel environment is clean and the room layout is perfect, elegant and romantic. The staff are also warm and thoughtful, which makes people feel very comfortable. Xiao Wang and Xiao Shang in the front office are kind and considerate, and proficient in their business; Zheng Qiyue in the restaurant is a particularly enthusiastic girl who introduced the restaurant's dishes to us and gave us gifts when we left. The breakfast is very good, the dishes are rich, and you can also eat some Hebei special snacks. It was a really pleasant stay."

"I went out with my friends, did some travel guides online and finally chose Yunzhen Century. The experience was great👍🏻. The front desk was clean before check-in, and Miss Huang Xiaoyuan arranged the room type I liked, and the check-in was very comfortable. The next day, I went to the breakfast room for breakfast, and their service made my friends and I feel doubly heartwarming. The little girl at the door arranged a quiet seat, and each person had a special fish fillet porridge. Then the restaurant manager Zhang Xing visited us and introduced us to the one-day tour attractions around Shijiazhuang. After we finished our meal, Miss Wang Jing prepared warm snacks and wet wipes for us to use when we traveled. She really thought about the guests. The service of this hotel is really attentive [love][love][love]. It left a deep impression on me and my friends. It was a really pleasant trip and stay, recommended to everyone [strong][strong][strong]"

"This time I came to Shijiazhuang, I chose Ximei Hotel to stay. The room was clean and sanitary, and the mattress was moderately soft and hard. The family room we stayed in was very suitable for my parents to bring me (yes, I am a child), full of childishness. The hotel has free parking and is located in the city center, which is very convenient to go anywhere. It is very close to the museum, and the most important thing is that it is very close to Beiguo Shopping Mall. Shopping lovers are ecstatic and it is worth recommending 👍🏻"

"The hotel is located in the city center, with convenient transportation and ample parking spaces. It is not far from the Hebei Museum and many delicious restaurants. The room is large, the high floor has a wide view, the accommodation is comfortable, and the facilities such as the gym, swimming pool, and restaurant are complete. The free fruit and children's toiletries kit are very thoughtful. However, the hotel's furniture and facilities are a bit old, and perhaps due to the excessive work pressure, the front desk staff rarely smile."

"To All, Excellent experience, a new hotel, the room were premiere, the restaurant with delicious food and nice people. The team of the hotel always help us with recommendations for restaurants, shopping and even asking for DIDI taxis for us. Especially with the difficulties of the language. No more than good comments and thanks for all the people that work there. Help us a lot during our 4 days business trip in Shijiazhuang Regards Roberto Alfaro"

"As soon as I entered the lobby, the fragrance was high-end and not pungent. The lady named Liu at the front desk was very active and enthusiastic, like a friend. The public area was planted in a patchwork of greenery, and even the elevator room was decorated with art paintings. The room window opened to the city landmark/garden waterscape, the sound insulation was super good, and it was so quiet at night that it felt like hiding in a paradise. I have stayed in so many hotels, but this one really engraved ”guest needs” into its bones! From stepping into the door to checking out, every moment was gently received~ Next time I come to this city, I must choose this place! A place you want to visit again after staying once!"

"Very good, the aunt in the room cleaned the room in time There are fruits, happy, happy, have the opportunity to come to Shijiazhuang again Takeaway is very convenient, there are a lot of food around! Facilities: Complete Hygiene: clean Service: Thoughtful"