Find 5-Star Hotels in Shijiazhuang

The overall facilities of the room are complete, but it is quite old. It can be seen that it should have been considered a relatively high-end hotel in the city. However, there are holes burned by cigarette butts on the sofa beside the bed, the wall socket in the bathroom is out of power, and there are old water stains on the bathroom floor. It can be seen that the decoration and furnishings have not been updated for a long time. Moreover, there is no elevator in the underground garage B3, so you need to walk from the road to B2, which is a bit dangerous. The overall quality of the service staff is good, but during the May Day holiday there was a feeling that there were not enough staff and they were unwilling to go to work, which gave people the feeling that the service was not very proactive. Welcome fruit: seasonal fruit, but it seems unwashed Environment: The first floor lobby has a nice layout

The most interesting thing was that when I just entered the hotel, I saw a very low-quality Beijing-licensed car. First of all, the quality was indeed low, and then the staff at the door said, ”Don't look at it as a Beijing-licensed car, these cars have the lowest quality”... I think there is nothing wrong with what he said. Look at the impression it leaves on outsiders, but I suggest that the driver's ID card be displayed on his car in the future so that people can see where the driver is from and they will understand. Those who understand will understand... Don't always drive a Beijing-licensed car to make Beijingers hate you... Let's get back to the point. The hotel environment is nothing to say. The elders said that it can be compared with the Taihu Hotel in Wuxi. It should be very beautiful when the lights are on at night, but time was too tight and I didn't have time to walk around the hotel... The hotel service is very poor, especially the service in the Chinese restaurant, which can be described as unbearable. The details are written in the restaurant reviews... And when you need something during your stay and contact the waiter, it is often not delivered. You need to make several calls and it takes a long time before it is delivered. I think this hotel is probably endorsed by the government, otherwise it shouldn't be so bad. Care about reputation... The breakfast level is low in this level of hotel, not many varieties, and the grade is not high... The hardware facilities are OK, but the corridor is illuminated by the skylight, and it will be dim at night... It was 10 o'clock in the evening on the second day of check-in, and the hotel's automatic sprinkler for watering the flowers was still on, absolutely disgusting. I called the front desk and at first they said it was not their hotel's responsibility and asked me to call 12345. It was really ridiculous... Later they said it was their hotel's responsibility and asked the construction workers to turn it off. It took half an hour and two calls to turn it off. The service is really ridiculous... The software needs to be greatly improved. In summary, the park environment is among the best in this level of hotel, and the service is also very bad in this level of hotel... However, we lived on the third floor, and the service attitude of the female waiter who cleaned the room was particularly good. I don't know her name. I really want to praise her. When I asked her, she just said to give the hotel a good review. Not every one of her colleagues can make people feel at home like her... Figure 2 shows the place where watering was still on at 10 o'clock in the evening...

Great service from Vivian Chen at the front desk. She saw that we had arrived one day late because of a missed connection and promptly offered us a complimentary breakfast to make up for the unfortunate circumstances.

I went out with my friends, did some travel guides online and finally chose Yunzhen Century. The experience was great👍🏻. The front desk was clean before check-in, and Miss Huang Xiaoyuan arranged the room type I liked, and the check-in was very comfortable. The next day, I went to the breakfast room for breakfast, and their service made my friends and I feel doubly heartwarming. The little girl at the door arranged a quiet seat, and each person had a special fish fillet porridge. Then the restaurant manager Zhang Xing visited us and introduced us to the one-day tour attractions around Shijiazhuang. After we finished our meal, Miss Wang Jing prepared warm snacks and wet wipes for us to use when we traveled. She really thought about the guests. The service of this hotel is really attentive [love][love][love]. It left a deep impression on me and my friends. It was a really pleasant trip and stay, recommended to everyone [strong][strong][strong]

The hotel is in a great location, across the street from the Hebei Provincial Museum. It is easy to find by driving. There is free parking. The hotel environment is clean and the room layout is perfect, elegant and romantic. The staff are also warm and thoughtful, which makes people feel very comfortable. Xiao Wang and Xiao Shang in the front office are kind and considerate, and proficient in their business; Zheng Qiyue in the restaurant is a particularly enthusiastic girl who introduced the restaurant's dishes to us and gave us gifts when we left. The breakfast is very good, the dishes are rich, and you can also eat some Hebei special snacks. It was a really pleasant stay.

**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.

This time I came to Shijiazhuang, I chose Ximei Hotel to stay. The room was clean and sanitary, and the mattress was moderately soft and hard. The family room we stayed in was very suitable for my parents to bring me (yes, I am a child), full of childishness. The hotel has free parking and is located in the city center, which is very convenient to go anywhere. It is very close to the museum, and the most important thing is that it is very close to Beiguo Shopping Mall. Shopping lovers are ecstatic and it is worth recommending 👍🏻

Very good hotel, quiet and comfortable, clean and simple, comfortable linens, convenient parking and rich breakfast. The service staff is enthusiastic and proactive, and actively seeks ways to solve guests' practical problems. Whether it is the front desk, room service, or restaurant waiter, they can all do the following: think what the guests think, worry about what the guests worry about, and have a service awareness that is deeply rooted in the hearts of the guests. Five-star praise, recommended for stay. Come to Shijiazhuang again and stay at Holiday Inn Express…

Everything is very good, especially the hotel environment is very beautiful, and they also organized study tours. I encountered several lawn weddings, and the holiday was wonderful. There were wedding banquets every day during the holiday, and guests could only choose to eat at the buffet. There were only a few tables in the cafe where you could order food, and the remaining half of the tables were empty, saying that you could not eat at them, so you had to eat at the buffet. But you can't eat at the buffet all the time during your stay. I hope this aspect can be more flexible.

The room is very satisfactory, and the facilities are well-equipped. The hotel also has different pillows to choose from, and you can choose to change them according to your sleep quality and your needs. The hotel also provides sleep quality testing services and produces evaluation reports. This is a great experience and a surprise for business trips. Thank you!