Kampung Pengkalan, Sungai Petani, Kedah, 08000, MalaysiaView Hotel Details
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Big Banana Hotel, Sg Petani Guest Reviews
4.2/5
Very Good
145 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(145)
Positive reviews(140)
Reviews with photos/video(46)
Clean and tidy(20)
Awesome rooms(20)
Awesome stay(17)
Great location(13)
Average sound insulation(8)
Friendly owner(8)
Convenient location(6)
Negative reviews(5)
Habby
Triple Room
Stayed in Sep 2024
Business travellers
4 review
4.0/5
Very Good
Posted on Oct 12, 2024
Budget Hotel with FOC simple breakfast is a advantages. Eatery around the hotel is a plus point. Just the soundproof and cleanliness not that good.
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
WJH888
Double Room
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Aug 12, 2024
The hotel quite nice
Previously book before for whole family
The family room is much bigger than twin room
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
DatoSoon
Double Room
Stayed in Oct 2024
Couples
25 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Here’s a sample review for Big Banana Hotel:
Big Banana Hotel Review
I recently stayed at Big Banana Hotel, and overall, it was a pleasant experience. The hotel has a fun, tropical vibe with vibrant decor that immediately puts you in a vacation mood. The rooms were clean, spacious, and comfortable, with unique banana-themed accents that add character.
Pros:
• Location: The hotel is centrally located, making it easy to explore nearby attractions and restaurants.
• Service: The staff were friendly, welcoming, and always ready to help with recommendations or requests.
• Amenities: I enjoyed the rooftop pool with its scenic views, and the gym was well-equipped for a quick workout. There’s also a cafe in the lobby that serves delicious breakfast and coffee.
Cons:
• Noise: Due to its central location, it can get a bit noisy, especially if your room faces the main
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Selvaraj
Double Room
Stayed in Sep 2024
Other
2 review
3.5/5
Posted on Oct 6, 2024
TV doesnt Work diting the 2 Days. On the first day breakfast finished by 9am when breakfast was to be until 10am
Response from Property: Thank you for your feedback, and we sincerely apologize if the condition of the hotel did not meet your expectations.While we agree that some parts of our hotel may feel a bit dated, we ensure that everything is well-maintained and held to the highest standard of cleanliness. As you may have noticed, we are currently upgrading our facilities in stages, and we expect the renovations to be completed by the end of the year. We hope that you’ll have a much-improved experience during your next visit.
Kamal Saian
Triple Room
Stayed in Mar 2024
Family
73 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Nice place n clean interior near shop lot n easy to search anything....Can book again
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
Guest User
Double Room
Stayed in Aug 2024
Couples
11 review
1.7/5
Posted on Dec 18, 2024
This is the worst hotel I've ever stayed. Especially the bathroom, no proper place for bathing. No conditioner, no tissue paper provided. It's a basic hotel. The breakfast is not good too, the eating place is dirty. Not recommended.
Response from Property: Hi, thanks for sharing your feedback with us. We sincerely apologize for the issues you encountered in your room or with our facilities. This does not reflect the standards we strive to maintain, and we are truly sorry for any discomfort it caused.To ensure this doesn’t happen again, we will implement a second check after housekeeping completes their duties to make sure the room is thoroughly cleaned.If this happens again, we encourage you to inform our front desk team. If there is availability, we will gladly arrange a room change for you.
Anonymous User
Double Room
Stayed in Oct 2024
Couples
4 review
4.0/5
Very Good
Posted on Dec 7, 2024
Nice and clean room with good amenities.. Good internet/wifi connection..
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
CAONG
Standard Double Room (No Window)
Stayed in Aug 2024
Solo travellers
14 review
3.7/5
Posted on Sep 22, 2024
A normal hotel, and the aircond also got problem, but let the official people to fix it done, good job
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Guest User
Single Room
Stayed in Jul 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Recomended to booking this hotel.
Have a free breakfast and got many near facilities and convenient store
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Draggggginf
Standard Double Room (No Window)
Stayed in Jun 2024
Solo travellers
17 review
4.2/5
Very Good
Posted on Jul 28, 2024
The location is great with a lot of eateries nearby. The sound proofing however is fairly poor and the amenities are basic. The check in process was okay however the front desk wasn’t the friendliest person ever.
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a encouraging comments. We are sorry for your experienced during your stay, we will improve as we can for the satisfaction of our guest. We look forward to your future visits. Thank you.. Regards, Hotel Management
Farhan Khariri
Double Room
Stayed in Jul 2024
Business travellers
34 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Nice small hotel. Got shoplots downstairs with many choices of food stalls (for non-muslim).
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Chooi Yee
Double Room
Stayed in Jul 2024
Travel with friends
5 review
3.0/5
Posted on Nov 15, 2024
Location is convenient, room is clean and tidy, can improve more on room arrangements
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Anonymous User
Double Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Nice stay, aircond water leaking and ticking on the table, overall okay and great stay! Near to point centre.
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
rein nom6
Premium Room
Stayed in Jan 2024
Family
4 review
4.5/5
Great
Posted on Feb 26, 2024
Clean and comfortable room. sofa bed was big. recommended
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
Anonymous User
Standard Double Room (No Window)
Stayed in Nov 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 15, 2024
The room is spacious and clean. Receptionist is very kind. Breakfast was okay. Overall, I enjoyed my stay there.
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management