Homeinn Selected Hotel (Suzhou Mudu Old Town)

Homeinn Selected Hotel (Suzhou Mudu Old Town) Reviews

Homeinn Selected Hotel (Suzhou Mudu Old Town)

No. 1-4, Middle Shanxi Road, Mudu town, Wuzhong District, Suzhou, Jiangsu, 215101, ChinaView Hotel Details
Homeinn Selected Hotel (Suzhou Mudu Old Town)
Homeinn Selected Hotel (Suzhou Mudu Old Town)Homeinn Selected Hotel (Suzhou Mudu Old Town)Homeinn Selected Hotel (Suzhou Mudu Old Town)
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Guest Reviews of Homeinn Selected Hotel (Suzhou Mudu Old Town)

9.4/10
Outstanding
689 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(689)
Positive reviews(672)
Reviews with photos/video(74)
Friendly front desk staff(61)
Convenient parking(54)
Classy environment(52)
Quiet & comfortable(45)
Delicious breakfast(34)
Perfect for business trips(17)
Close to scenic area(14)
Stayed multiple times(6)
Negative reviews(17)
Guest User
Double Room
Stayed in Jul 2024
Other
3 review
10.0/10
Outstanding
Posted on Aug 9, 2024
Facilities: Complete facilities🈶️Washing machine and dryer are very convenient Service: The service is very considerate. No matter how late it is, there is always someone waiting for you, just like going home. Cleanliness: The room is very clean Environment: Very quiet, sleep at ease
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Guestroom (2 beds)
Stayed in Apr 2024
Other
4 review
9.0/10
Great
Posted on May 11, 2024
Hotels near Lingyan Mountain🏨Looking at the reviews, many people said that they were "noisy along the road" and "poor hygiene", so I chose Yijia because it has a room facing the courtyard. After checking in, I felt that the room was indeed small, but quite tidy. After washing my hands, I found that the sink drain pipe was leaking and overflowing to the ground. I went to the front desk and asked if I could change a room? The young lady looked at the computer🖥Don't be embarrassed and said that the fifth floor is full, should we move it to the second floor? I thought I was afraid of the noise upstairs, so forget it. The front desk offered to send two breakfasts as an apology. After a break, the young lady brought the security guard to the room to have a look. The security guard reached out to unscrew the water pipe connection, but failed to repair it properly and the water leaked even more. The young lady immediately called the engineering department and asked Ila to come and repair it. The engineer from the engineering department brought parts and repaired it after a while. The lady at the front desk should be praised for her seriousness, responsibility and proactiveness! 🌹🌹🌹
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not get your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Zhiminggouzidui
Double Room
Stayed in Mar 2024
Business travellers
73 review
10.0/10
Outstanding
Posted on May 1, 2024
The hotel's location is also very good. It is located in the ancient town of Mudu, with convenient transportation, which makes it convenient for me to visit local attractions and shopping. There are also many restaurants and cafes around, which makes it easy for me to enjoy food and leisure time. This hotel provides excellent service and comfortable accommodation, which made me spend a pleasant holiday.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Double Room
Stayed in Mar 2024
Couples
7 review
10.0/10
Outstanding
Posted on May 4, 2024
For your money it is a very good hotel. Very clean and very friendly staff. We recommend everyone to visit this hotel!!!
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for leaving your good comments in your busy schedule. It is Xiaoru's duty and wish to serve you. We will continue to maintain the clean and comfortable rooms and warm service! Your affirmation is also the motivation for us to continue working hard. All the hotel staff sincerely look forward to your visit again!
Huhubagua
Superior Double Room
Stayed in Mar 2024
Solo travellers
23 review
10.0/10
Outstanding
Posted on Apr 20, 2024
The room is big, the bed is very comfortable, and the transportation nearby is convenient. I will book it again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Home Inn Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O~
Guest User
Double Room
Stayed in Feb 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Mar 23, 2024
This hotel is really great! Convenient location, clean and spacious rooms. The bedding is very comfortable and I slept very well. The hotel service is also very good. The front desk is very enthusiastic and took the initiative to help me with my luggage. The room lady always smiles, giving me a very comfortable and warm feeling. I have to praise their noodles for breakfast, which is very special. Everyone must try this breakfast in Suzhou. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Double Room
Stayed in Feb 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Mar 14, 2024
The stay experience is good, the room is clean and sanitary. The service attitude is very good 👍A big thumbs up. Very comfortable. The scenery nearby is very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your sincere promotion to us. I believe that with your trust and support, we will go better and further. We look forward to seeing you again on the journey!
Guest User
Double Room
Stayed in Feb 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 13, 2024
Newly renovated, very clean, the waiters are very warm and friendly, the breakfast is very rich, it is very close to the attractions in the ancient town, and the private parking lot really solves a big problem!
Original TextTranslated by Google
Response from Property: Sometimes, a surprise from afar can bring you a different kind of happiness and satisfaction. This wonderful mood is passed from you to us. This is life. It touches you and me. Xiaoru will bring you more satisfactory services!
Guest User
Double Room
Stayed in Feb 2024
Other
2 review
10.0/10
Outstanding
Posted on Mar 11, 2024
The stay experience was good, the service was very warm, the environment was good, and the room was clean and hygienic
Original TextTranslated by Google
Response from Property: Wow, it's just a chance meeting. Thank you very much for your good review. It's a kind of meeting, without invitation, but with a tacit understanding. Every word of your good review brings us full of joy and excitement, and also gives us great motivation to continuously improve and innovate in our future services. We are also looking forward to a wonderful encounter with you next time!
Guest User
Double Room
Stayed in Jul 2024
Travel with friends
5 review
2.0/10
Posted on Sep 11, 2024
The front desk person who checked us in was very perfunctory and put on a show of shame. The person at the front desk in the morning was nicer.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. We deeply apologize for the poor service attitude at the front desk during check-in. This is not in line with our service standards. We have reminded relevant employees to ensure we provide warm and thoughtful services. At the same time, we are pleased to know that the front desk staff in the morning gave you a better experience. Your opinions are the driving force for our improvement. We look forward to your visit again to witness our improvement.
Guest User
Double Room
Stayed in Nov 2023
Couples
45 review
6.0/10
Posted on Feb 20, 2024
The hotel stay was OK. The room was not big, but the equipment was quite new. However, the sound insulation was not very good. You could hear the neighbor watching TV and snoring!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the careful supervision of guests like you that enables us to constantly discover deficiencies in our work, make corrections and make progress. It is very regrettable that your expectations were not met during your stay at the hotel. The hotel has started to deal with the relevant matters. We look forward to your visit again and we are always waiting for your next visit.
Coldou
Superior Room (2 beds)
Stayed in Nov 2023
Other
47 review
7.5/10
Posted on Dec 13, 2023
The hotel's main entrance is hidden among the shops, and the back door leads to a large parking lot. The superior twin room is of a decent size, but a little noisy along the street. The room is quite clean and the overall accommodation experience is acceptable. It is quite convenient to go to Mudu Ancient Town.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you very much for choosing to stay in our hotel and for the questions you raised about the hotel. We are deeply sorry that we failed to satisfy you. If you encounter any problems, please contact the front desk to explain the situation in detail. We will make corrections and look forward to your next stay. I wish you a happy life. Thank you~
Guest User
Double Room
Stayed in Mar 2024
Family
1 review
10.0/10
Outstanding
Posted on Apr 22, 2024
I stayed at Home Inn in Suzhou this time and was pleasantly surprised. The overall environment was clean, comfortable, beautiful and pleasant. The service staff was also friendly, which made me feel relieved from the fatigue of the journey. The room was clean, bright and warm, and the breakfast was rich. I will choose Home Inn again when I travel in the future because it has the taste of home... the feeling of home.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Your satisfaction is like honey, which can sweeten Xiaoru's heart. As the old saying goes, contentment is the greatest happiness, which softens our busy work. Thank you for your support and trust in Xiaoru. I hope our service can bring you a satisfactory and pleasant stay experience every time! Home Inn Hotel Suzhou Mudu Ancient Town Branch!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Travel with friends
12 review
10.0/10
Outstanding
Posted on Apr 7, 2024
This is the best hotel we stayed in! Today is the fifth day. We are traveling by ourselves and looking for hotels every day. The prices are similar, but this hotel is new! It was opened in 2023. All kinds of accessories and bedding are clean, tidy, comfortable and soft! I like it 💕!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your support and love. Your satisfaction is the driving force for our continuous development and improvement. I am glad that our service has impressed you! Every compliment from you is an affirmation of our work. At the same time, we are honored that you can give us an opportunity to provide you with quality services~ The hotel has complete infrastructure (free parking, free self-service laundry, free hand-grinding coffee machine), comfortable hotel environment, and surrounding dining, entertainment and shopping. It is the best choice for business travel and travel to visit relatives~ Thank you again for your stay, welcome to visit again! Have a pleasant journey!
Anonymous User
Guestroom (2 beds)
Stayed in Feb 2024
Family
10 review
9.5/10
Amazing
Posted on Mar 29, 2024
The room was small and the soundproofing was not very good. Before going to bed, I had to go to the next room to remind the guests to lower their voices. Apart from these shortcomings, other aspects were good: the sanitation was clean, the bedding was comfortable, the shower water was sufficient, parking was convenient, the bowl of Suzhou noodles for breakfast was really delicious, and the reception staff at the front desk were also very enthusiastic. In short, the hotel is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear, it’s a brief encounter, thank you for your thoughtful review. We will continue to work hard and make persistent efforts. We also look forward to your visit again and wish you a happy life!