Suzhou Wujun Yiting Hotel Reviews

Response from Property: Dear guest, Hello! Thank you for choosing to stay and taking the time to share your experience! We are honored to know that our clean environment, modern facilities and convenient transportation location have brought you a comfortable journey. Providing thoughtful service and high-quality experience to every guest is always our pursuit. We look forward to you choosing us again on your next trip and continue to create warm memories for you! Wish you a happy life and best wishes!

Response from Property: Dear guests, hello! Thank you for taking the time to share such a thoughtful review! 🎉 It is our greatest honor to bring you a "home away from home" experience. Ms. Zhu Suhua and all her colleagues have always adhered to the "customer-centric" service concept, and your recognition makes us feel very encouraged! The hotel has always paid attention to the quality of details, and strives for excellence from room hygiene, facility maintenance to breakfast products. We are very pleased to create a clean and comfortable accommodation environment and a rich dining experience for you. 🌿 At the same time, your affirmation of the cost-effectiveness also gives us more motivation to continuously optimize our services and deliver more surprises! Thank you again for your support and love. We look forward to continuing to create unforgettable memories for you with my enthusiasm and sincerity when we meet again next time! ✨ I wish you a happy life and everything goes well!

Response from Property: Thank you for your support and recognition of our hotel! We are glad that you are satisfied with our location, surrounding transportation and overall stay experience. We always regard a quiet and comfortable accommodation environment, strict hygiene standards and facility maintenance as our primary goals. Your affirmation is the greatest encouragement to our team. The hotel is committed to providing guests with cost-effective travel options. It is our honor to make you feel the value for money during your journey. We look forward to your choosing us again on your next business trip or travel. We wish you a happy life and a smooth journey!

Response from Property: 尊敬的客人，您好！衷心感謝您多次選擇入住並分享如此用心的評價！🌹 能夠成為您出差途中的安心之所是我們的榮幸。酒店始終致力於為賓客提供便捷舒適的體驗，周邊豐富的餐飲與地鐵樞紐的便利性能為您旅程助力，我們也倍感欣喜！您的長期信賴是對我們最大的鼓勵，團隊將繼續保持熱忱服務，期待下次相遇時能為您創造更多美好回憶！祝您工作順遂，旅途平安，期待與您再相逢！✨

Response from Property: Thank you for your recognition of the service provided by front desk employee Zhu Suhua, and we are particularly pleased with your affirmation of the quality of our breakfast! We have carefully noted the details you mentioned and we deeply apologize: 1. Delayed water delivery: The response time of room service did not meet the standard. We have reviewed the service process and will optimize the internal communication mechanism to ensure a quick response to needs. 2. Employee etiquette needs to be improved: Some employees lack proactive service awareness. We will strengthen service etiquette training for all employees (especially simulated drills of elevator encounter scenarios), requiring employees to proactively smile and greet guests, and be courteous to create a warm atmosphere. To show our sincerity, we have marked an exclusive service profile for you, and you can enjoy a free room upgrade or welcome fruit plate on your next stay. If you are willing, please leave your contact information in a private message and we will arrange for someone to follow up on your subsequent experience. Thank you again for your detailed feedback, and we look forward to impressing you with more perfect details! 🌟

Response from Property: 感謝您這麼認真給我們寫好評，我們會努力做得更好，期待您的下次入住，給您帶來更多的驚喜。

Response from Property: Dear guest: Hello! Thank you for staying with us. We are so happy to see you praise us so much. If you think it is good, please come and play often.

Response from Property: 感謝您對我們服務的肯定與支持！🌹 能夠為您帶來温暖舒適的體驗是我們的榮幸，得知謝長英阿姨的貼心舉動讓您感到賓至如歸，我們特別開心，一定會將您的暖心反饋傳達給她本人和團隊，這也將激勵我們更加用心服務每一位客人。 關於房間温度的問題，我們已進一步優化細節，確保每一位客人的需求都能被及時關注。您提到的“下次還來”是對我們最高的褒獎，期待與您再次相遇，繼續為您帶來更多驚喜與美好回憶！💝 隨時歡迎回家，祝您生活愉快！

Response from Property: 感謝您對我們酒店細緻入微的體驗分享！看到您用温暖的文字記錄下入住點滴，我們倍感榮幸（✿◡‿◡）特別開心得知張敏的熱情服務讓您感到賓至如歸，為客人創造驚喜體驗正是我們始終追求的服務理念。酒店坐落於雙軌交匯的繁華地段確實為出行提供了極大便利：向西步行即達萬達商圈享受都市繁華，向東搭乘地鐵可快速抵達拙政園等文化地標，這樣的地理位置能讓您用最便捷的方式感受蘇州的古今交融之美。期待在您下次造訪姑蘇城時，能再次為您解鎖更多隱藏版貼心服務。靜候與您的重逢時光！

Response from Property: 親愛的客人，非常感激您對我們酒店的高度讚譽！您的滿意是對我們工作的最高褒獎。張敏在前台崗位上，一直以迅速辦理入住和暖心微笑服務每一位賓客，我們會將您的稱讚傳達給她。酒店靠近萬達，交通便捷，設施一應俱全，致力於為賓客打造舒適便捷的居住環境。期待與您再次相逢，延續美好！

Response from Property: Dear guests, thank you very much for choosing Wujun Yiting Hotel to spend a romantic Valentine's Day! The housekeeping manager and supervisor carefully decorate the Love Room just to give you and your loved one a special surprise. The roses and chocolates given are also full of our blessings. It is our greatest achievement to make you and your wife touched and happy. We look forward to recording more precious moments for you in the future and welcome you again!

Response from Property: 尊敬的客人， 您好！非常感謝您選擇入住我們酒店並分享如此用心的點評！得知您對住宿環境感到滿意，且戴艷紅、葛永鳳兩位保潔阿姨的細緻服務為您帶來了舒適的入住體驗，我們倍感榮幸。她們始終以高標準要求自己，您的認可不僅是對她們工作的最大鼓勵，也是我們團隊持續提升的動力。 我們一直致力於為客人提供整潔温馨的環境與貼心周到的服務，您的肯定讓我們更加堅定這一目標。期待您的再次光臨，我們將一如既往用心守護您的旅途時光！ 祝您生活愉快，順遂無憂！ 酒店服務團隊敬上

Response from Property: 親愛的賓客，很抱歉給您造成不好的體驗。門卡刷卡不靈敏的問題，我們會立即安排維修人員檢修調試，確保後續使用順暢。對於沒有機器人送外賣，我們理解給您帶來了困擾，酒店積極處理已配備相關智能設備，為您打造更便捷的入住環境。期待您再次光臨，見證我們的改進。