Samosir Regency Hotels with Pools

I recently stayed at the Samosir Cottage on Samosir Island from November 29 to December 1, 2024. The room was spacious, a significant plus. However, the toilet area required attention, with ants present, as mentioned in previous reviews. While this was acceptable for me, it's an area for improvement. What truly impressed me was the exceptional service from the receptionist. They clearly explained options and kindly upgraded us to a bigger room. Their helpfulness and professionalism made a significant difference in our stay. We booked two deluxe rooms, but the first room had a smoke smell, prompting us to request a change or upgrade. Overall, while there's room for improvement in bathroom maintenance and mattress covers, the Samosir Cottage's spacious rooms and excellent service make it a solid choice for those visiting Samosir Island. Rating: 3/5 stars Recommended for: Spacious rooms, excellent service Areas for improvement: Bathroom maintenance, mattress covers”

Дружелюбный персонал, чистота в номере и везде на территории. Завтраки в данном отеле не предусмотрены, но есть несколько кафе поблизости. Основным недостатком является отсутствие звукоизоляции: входная дверь и окно совершенно не предусматривают звукоизоляцию снаружи, а в самом номере имеется дверь (закрытая на ключ) в соседний номер, также совершенно не предусматривающая звукоизоляцию от соседей. В результате было очень шумно рано утром и поздно вечером. Тем не менее, в целом остались хорошие впечатления.

The service takes a long time and there are many additional rules that are not included in the booking rules and customers feel like they have been cheated

Services Good 👍