Taizhou Yuanzhou Phoenix Villa VIP Building

This is the first time I write a serious review. It’s so bad that I can’t bear it. As a 5-star hotel, the hygiene can be so bad. Everyone must avoid lightning. 1. In the first room we arranged, even with the doors and windows closed, I could still clearly and loudly hear the hawkers next to me. 2. Change the bed sheets in the middle of the night because not only stains are found, but there is a high possibility that the bed sheets will not be changed after the previous guest leaves. 3. When the room is closed, the air conditioner does not work. The staff communicated that the air conditioner cannot be turned on because there is no one around. It needs to wait for 20 minutes before it can take effect. As a result, there is still no air conditioner all night. 4. The breakfast dining environment smelled very heavy of oil fumes throughout. Not only was there no air conditioning, there was no basic window ventilation.

I particularly like this place. The air is very good and the environment is great. The key is that the service is super good. Compared with the Hilton Hotel, I like the environment here better. It is very quiet. There are many types of breakfast. There are also facilities such as a gym and a hairdressing center! Special praise to the lobby manager Xiao Chen. He is very enthusiastic and nice. The hotel should have more boys like Manager Xiao Chen. They pay great attention to user experience and the service is indeed very good. I feel that there are no good words to describe him. The ultimate service! Hahaha, and it gives people a very warm and friendly feeling. I highly recommend everyone to stay in this hotel. I will still choose this hotel next time I come here!

First of all, the service is really bad. I live in VIP Building B, but the facilities and places to eat are all in A. There are always no street signs to guide the way, and I can never find a service staff who can help guide me. I finally found a service staff He said, "I don't know exactly how to go." Of course, there was a handsome service guy with glasses who was very enthusiastic and even helped to go a long way to deliver the takeout to your door. The rest of the staff did not feel that there was any value in the service. It was difficult to find it after going around several buildings. I have suggested the problem of roads many times, but there has been no improvement. One service staff came and said sorry perfunctorily and left in a hurry. It was really a waste of everyone's time and also consumed people's emotional value. The service is really Too bad! (Additional note: Many customers have encountered this problem. Every day when I have breakfast, I hear many people quarreling with the breakfast front desk staff, saying that the road is too winding and no one is guiding them. When walking on the road, I often hear that customers cannot be found. I couldn't get any help and even complained that I couldn't find the road in the first week. Could it be that the hotel staff couldn't find the problem? And even if there is no effective service? Or help, not even a sincere apology? As for the cleanliness, it was generally pretty good. The cleaning of the toilets and bathtubs was just average. The environment was not as nice as in the photos. Besides, I was in no mood to enjoy the scenery because I was walking around between buildings. The first time I wanted to go back to the room, I couldn't. Only when I stayed there did I realize the pain of not being able to find something to eat when I wanted to eat in the morning! The facilities are also good. I went to the swimming pool, but there were really too many children learning to swim and various students. There is obviously a lane for VIP guests (and it is very narrow), but there are still students who will From time to time, a bunch of coaches came over and ignored it. I wondered if this was a swimming pool for hotel guests or for training purposes for coaches (note that there are many coaches). ? ? Why is the swimming lane occupied by the coach so wide, leaving so little space for the so-called "VIPs" of the tenants? ? But the water temperature is really okay, this is good One more point to complain about in terms of facilities is the breakfast, which is outrageous, not to mention the location is hard to find. The dining experience was also very poor. I came an hour late the next day when there was obviously seafood available the day before and nothing was available. When I asked the rice noodle maker, he said angrily, "All the seafood has been eaten." Let's not talk about the bad quality. As for the service, I wonder if the buffet should not ensure the integrity of the food. Not to mention that a bowl of noodles does not have a few slices of seafood, and in the end, the seafood that comes a little late is completely gone? ? This must be a buffet. I arrived a little late and only got vegetables? ? How dare you ask for 88 people when you have nothing? ? The summary is that the overall service really needs to be improved. It's really average. I don't recommend this hotel to anyone coming to Taizhou. It's really not worth the price.

The environment is beautiful and the scenery is pleasant. It is a rare quiet hotel in the urban area. It occupies a relatively large area. The rooms are basically on two or three floors, which has the feeling of a garden in the south of the Yangtze River. The overall decoration is simple and elegant, with black, white and gray as the background color and green as the backdrop. The service of the hotel is very good. The staff are enthusiastic and make people feel at home. The cleanliness of the room is very good. It is a very reassuring hotel restaurant. The taste is good. There are Taizhou local snacks. The taste is not bad. If you like high-end hotels, you can try it. It's really not bad.

The check-in experience was really bad. First, when we got to the room, we put up a Do Not Disturb sign, and then kept knocking on the door to ask for cleaning. Then, the lights in the room may be a circuit problem. They kept changing and we would turn the lights on and off without pressing the button. The light, and then the water ran out after leaving it on, so I had to refill the water supply. In the end, I was charged 1,500 for the 1,600 room fee. After we left, we asked to add WeChat to pay the remaining money. Is this the Ambassador Hotel? Is this how employees are trained?