Harunakomachi 846-3, Takasaki City, Gunma Prefecture, 370-3348, JapanView Hotel Details
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1 night
Harunako Onsen Yusuge Guest Reviews
8.4/10
Very Good
12 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.2
Service8.4
Cleanliness8.5
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All reviews(12)
Positive reviews(11)
Reviews with photos/video(7)
Negative reviews(1)
vanessa
Japanese-Style Room With Lake View
Stayed in Nov 2024
Couples
4 review
5.5/10
Posted on Dec 19, 2024
The onsen and hotel room was decent and clean, onsen runs all night which was great.
However, the hotel is located in the middle of nowhere, with the nearest convenience store 30 minutes drive away and the nearest family restaurant 45 minutes drive away. We arrived at 8.30pm and no food was available anymore in the hotel, or anywhere near the hotel.
Driving at night was also quite scary, down the windy and unlit roads.
Hotel staff could not speak English. We tried calling the hotel to inform them we would arrive late due to road conditions, and to request for 1 hour later check out, but they struggled to understand. They denied the late chack out strictly as well.
The views were pretty though :)
Piya
Stayed in Feb 2024
Family
5 review
10.0/10
Outstanding
Posted on Mar 19, 2024
Winter is a nice place for traveler who need peaceful and quiet place.
6/7
Guest User
Japanese-Style Room With Lake View
Stayed in Oct 2024
Travel with friends
4 review
6.5/10
Posted on Jan 16, 2025
It's better to provide more choices on the menu.
Guest User
Stayed in Feb 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 6, 2024
Excellent view
MacauBikeFan
Stayed in Feb 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Mar 28, 2024
The service of this hotel is very good. Because the road on the mountain is icy, it is impossible to ride on the bicycle. It is still more than ten kilometers to the hotel and it is already dark. I have to retreat to the convenience store near the foot of the mountain and call the hotel for help. There is a waiter who understands English. After asking the clerk to explain the location to them, he immediately sent a car to pick us up and take us back to the hotel. Even though it was already after 8pm when we arrived at the hotel, dinner was still prepared for us! After checking out the next day, we were sent back to the convenience store to pick up the car. This kind of hospitality will definitely make you come back next time!
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6/10
Guest User
Japanese-Style Room With Lake View
Stayed in Apr 2024
Couples
70 review
10.0/10
Outstanding
Posted on May 4, 2024
Very satisfied, the environment is very good and quiet. The staff's service attitude is very good and enthusiastic. It comes with dinner and breakfast, and the dinner dishes are also quite rich.
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YaoweiStephen
Stayed in Aug 2023
Couples
2 review
10.0/10
Outstanding
Posted on Sep 9, 2023
The view is great and the room is big.
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Kenus
Stayed in Feb 2023
Travel with friends
40 review
8.5/10
Very Good
Posted on Mar 21, 2023
It was very tiring and frightening to go on the small mountain road at night. There was no one checking in at the counter around 10:00 at night. The room was big, the hot spring bathroom was big, and the Japanese breakfast was good
This was my first time staying with my elderly mother. We arrived earlier than the check-in time, but we were kindly shown to our room right away and were able to enter. Thank you for your consideration. The hot spring was great, and the dinner was very luxurious and delicious. There were bath towels and face towels in the room, and the only amenities were toothbrushes. So, if you need a comb or other items, I recommend bringing them yourself. However, you can purchase them at the front desk for a low price. There was lotion, milky lotion, horse oil cream, etc. in the bathroom, which was appreciated. This is just my personal preference, but the pillow was very hard, making it difficult to sleep... but it's a matter of preference. I'm sorry m(__)m I would like to stay again. Thank you☆
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絢 上
Stayed in Sep 2022
Solo travellers
10.0/10
Outstanding
Posted on Oct 30, 2022
The only hot spring on the shore of Lake Haruna. Since it was a Sunday during the fall foliage season, the number of people was limited, but luckily we were able to get in without waiting. There was also a "silent bath" sign posted in the changing room, which was very helpful since I don't like the noisy atmosphere. The hot water is brown and cloudy and mellow, and at around 40 degrees Celsius, I was able to soak in it comfortably. Kusatsu is so hot that I can't go in. Even after taking a bath, I felt warm and happy when I returned home. Body soap, shampoo conditioner, and hair dryer are provided. Towels are sold at the counter. (250 yen for a face towel) This time I went for the purpose of mountain climbing, but next time I would like to come just to relax in the hot springs. thank you for helping me.