Chonpines Hotel (Shishi City Government Dehui Square store) Guest Reviews
9.3/10
Very Good
1760 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1760)
Positive reviews(1728)
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Large rooms(197)
Friendly front desk staff(151)
Classy environment(117)
Great value for money(116)
Convenient parking(63)
Easy to get around(49)
Perfect for business trips(46)
Stayed multiple times(18)
Negative reviews(32)
Anonymous User
Fei Fan Superior Double Bed Room
Stayed in Apr 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on May 26, 2024
goodgood
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務,祝您工作順利,家庭和美!
Guest User
Elegant Queen Room
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 30, 2024
good!
Response from Property: 感謝您給小繁的5分點評,您的認可是我們前進的目標和動力,小繁信奉客人為家人,讓您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是送給親最真誠的禮物,多希望與您再次遇見。小繁們等着您的再次到來哦
Guest User
Fei Fan Superior Double Bed Room
Stayed in Jul 2023
Business travellers
4 review
4.5/10
Posted on Aug 27, 2023
Facilities: OK, the hotel decoration is quite new and there is a three-dimensional garage
Hygiene: Average, the quilt is yellow, other places are quite clean
Environment: OK
Service: I have to say something about this. It was already past two o'clock in the afternoon when I arrived at the hotel. I was told that I would have to wait two hours for the room to be cleaned, and then I was upgraded to a suite. . . . I asked for nail clippers at the front desk but they didn’t have them. I applied for bags and toiletries twice through the mini program but they were not delivered. The service was terrible. I was asked to place an order using the mini program myself for everything I wanted. However, the order was not delivered. I won’t do it next time. Would go again. There was nothing to eat for breakfast.
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Response from Property: I'm really sorry. Due to the large number of guests checking in recently, the ladies at the front desk are extremely busy. It is indeed our dereliction of duty. We will use stricter regulations to improve the quality of our services. I hope I can give you a perfect stay experience next time. Thank you for your valuable opinions! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks! We will continue to work hard! Wish you: Happy every day!