Jinnantingliqingzhao
February 19, 2024
The hygiene of the room is very poor, the sheets are not changed, the shower drain is blocked, one is blocked, and only one can be opened, and the hair dryer keeps short-circuiting and stops operating! I had to wait for more than 5 minutes before it would run on its own. I asked the front desk to change the hair dryer, but the front desk said that all the hair dryers they had were the same. After talking for a few minutes and not wanting to change, I hung up the phone! After a while, the male security guard came over to change rooms with me! Can't you just give it to me directly? If I have to give him the ones from my room, can I keep them privately? I wasn't even dressed yet, so I said forget it, so I took a shower at 3 o'clock and finished blowing it after 4 o'clock. When I got down, it was after 4:40, so I didn't care about the service and facilities! The front desk also asked me to answer the call from their manager and asked me to pay for an hour! Killing me! Let’s learn more about Yili’s service attitude! I went down at 4:20, and there was no reminder from the previous call. Your front desk calls me every time at 4:00, so what can you do in those few dozen minutes? ? ? No wonder the rooms are fully booked all season long, but no one is staying with you. What kind of service and attitude are there? ? ? If the equipment is not good, at least the service attitude of the people should be better, right? From the manager down to the front desk, I owe you everything, right? With this service attitude and equipment, he also told me to make sure to be early next time. Is there no hotel in Turks? Not staying at your home?
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