Rixos Hotels in Tekirova

Rixos is not the same anymore... it needs to be renamed to Rixos Economy Tekirova. Last year we were disappointed in Rixos Sungate, this year we decided to treat ourselves to Tekirova, but all that was left of Rixos was the name and the inflated price. Savings at every stage, people go to Rixos out of habit (like us), there are a lot of people, and there is a catastrophic lack of staff. Of the evening entertainment, there is a disco inside the children's club and live music in the lobby, to be honest, in the evening it is frankly boring in the hotel. The heated outdoor pool is just for show, a small part is heated. It is unrealistic to wait for drinks in the restaurant, they should have made points where you can pour yourself, it is easier to go yourself. We bought a room with a sea view, we were given a free ”upgrade” to the room. A room in the far building with access to the pool (without heating), next to the playground, where you can only dream of silence) We refused such an ”upgrade”, because It was clear that there simply weren't any rooms of our class available. We came to the reception, and that's it, they checked us in only at 15. They gave us a side view of the sea instead of a direct one. The staff pretended to be as worried and understanding as possible, but they didn't change the room. Closer to check-out, they offered us another room, they wrote about it at 16:00, that they were cleaning it now, and in the end they ”cleaned” it until 22:00. We liked the room, but since the child was already asleep, they asked us to move the next morning, they refused, saying there weren't enough rooms. On the topic of rooms, there was a great building with standard rooms, but they remodeled it. This time we stayed in a ”deluxe” room, it's not clear by what criteria such a loud name was given, an ordinary small room, tiles on the floor instead of carpet, a bathroom with doors, you can't go to the toilet in peace, I think this is important for many. We came to the rope town, it's not working. It turns out that the wrong time was sent to WhatsApp. Rope town, climbing wall works for 1 hour a day around lunchtime. And for slightly older children, this is roughly one of the entertainments, Rixos kids is still for the little ones. In general, a strong disappointment from Rixos, not comparable to what it was before 2022, it is clear that they are trying to save on everything they can. What is left of the premium: these are expensive bottles of cosmetics and food, there was caviar once, red fish once, and otherwise it is an ordinary normal five, but not for that kind of money. After that we left for a hotel of a lower class, while the quality of rest was higher. Of course, Rixos is a very advantageous place, beautiful nature, well-groomed territory, but the hotel has changed its concept for the worse, they are just trying to make money on the former name. Thank you for the past trips, they remained in our memory for life, but a new time has come and it's time to look for new hotels)