Blue Bay Beach Hotel

Blue Sea Beach Hotel

"I was there in July 2023 with my husband and one year old daughter. We have never been received so unfriendly, I have really never experienced anything like that. I was promised a cot over the phone, but when we went into the room there was none. After asking the staff they said they didn't have any. Of course I insisted and I was told that they would organize one the next day. Unfortunately there was none the following day either, I was told it was broken but they would bring me one. Another day passed and I finally got the cot. After trying to put my daughter in, the bed collapsed!!! I was understandably upset and went to the front desk. The answer I got was: we said yes, it's broken! Without words, of course we looked for another hotel and wanted to check out. They wanted to charge me for the third night, when my husband and I told them we wouldn't pay, we were threatened with the police. I agreed and told the staff that I would report it straight away, I don't know, can that be considered assault? Bring a broken cot? That closes when a small child is inside? Of course they didn't call the police and we didn't have to pay either. My last question was whether they just didn't want us and we were just looked at funny. No, they didn't want us, as a GREEK I was ashamed of such unfriendliness. The hotel itself is very run down and old, which I thought considering the price. It is unfortunately very dirty, the toilet flush 2 minutes, the kettle smelled like burnt, the fridge didn't work, the bed linen smelled like old and the area was quite neglected, just like the "private beach". I would probably overlook all of that (except for the cot) if the staff were a bit friendlier and more helpful, but that was really by far the worst. The only good thing is that it's just on the beach but believe me it's not worth it. There are enough nice cheap accommodations nearby. Don't do that to yourselves, not just families!!!!"