Hotels Near Franklin Children's Garden in Toronto

I can't say enough wonderful things about the Delta Downtown Toronto! We were treated like favoured guests, our every request was handled with professionalism and real concern for our happiness with the quality of our stay, and every staff member was friendly, helpful, knowledgeable, and efficient. The room was spotless and gorgeously appointed; even the bathroom was stunning with a fantastic view of the city. Our only sad point was that the pool closed the weekend we stayed there, for what I presume was emergency maintenance, which was disappointing. I would stay with Delta again for sure; fantastic hotel chain!

I booked two twin rooms for two nights and was informed by email that I could check in at 4pm. We drove all day and arrived at 7:30 in the evening, but we were told that there was no room. We waited at the front desk for more than half an hour. At my request, I was given a temporary room in the annex to rest. The room was ready in an hour. I have paid the full room rate on Ctrip. When I checked out, I was informed that I had been given a discount for one room due to the wait at check-in. I was only charged for one night and the money was deducted from my credit card. I told him that I had already paid and asked him to check. Only then did he realize that he was wrong and offered me a refund. The reduced one-night room fee will be refunded to Ctrip. Haven't received it yet.

Location wise is great 👍🏻 The Novotel Toronto Centre is just steps away from the St. Lawrence Market and Market Gallery, —the heart of the city’s culinary identity for more than a century—legendary architecture, The Distillery Historic District, fabulous shopping area such as Eaton Centre shopping mall and Winners 😃and other must-see attractions..all walking distance especially the union station 🚉 And after a long day exploring Toronto unwind with a glass of wine or a classic cocktail at Café Nicole Bistro&Bar, Great deal for Happy Hour 4pm-6pm $7canadian Aperol spritz , house wines , beers and $5canadian sparkling wine .. And great amenities, Fitness gym
strong Free Wifi 🛜 , Indoor Pool, Parking and Flatscreen TV
In-Room Safe, with a clean and spacious room , Booked newly renovated superior king room and got a tremendous deal upon booking ahead of time which included breakfast,👍🏻 Breakfast is pretty decent more than enough to start your day, I love the avocado and kale shake ,and mix berries shake it’s really delicious 😋 😊 And Thanks to Ana she’s been very friendly and helpful with a great customer service 👍🏻 We had a pleasant stay 👍🏻Highly recommended 👍🏻👍🏻👍🏻

The brand new hotel is completely beyond the style of Toronto, very retro metal elements, and the mix and match is very trendy. The color matching is bold and fashionable. The new hotel is very careful in many details, super praise!

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

Got to the hotel a little after 9 am as my flight got in earlier than expected. It was raining and cold. Was wondering if they'd have a room that early to give me and yes they did😁😃😄I was checked in immediately and given a room on the 29th floor. Lovely room with a view of CN TOWER. Nothing was lacking. Room was fully equipped with all the amenities needed for a comfortable stay. All the staff I encountered during my 4 night's stay was very pleasant and helpful. I am looking forward to my next trip to Toronto in August and I will be rebook this hotel for sure. I would definitely recommend staying here. Thanks to everyone there who made my stay there a memorable one.

Very good hotel . Feels luxury. Rooms are very clean and nice . Very comfortable . Cleaning ladies form ukraine were very good, polite and clean well. Breakfast stuff very friendly and helpful. Reception people fast and nice . Very happy with my choice and stay

This hotel boasts a fantastic location, conveniently close to public transportation. The rooms are impeccably clean, ensuring a comfortable stay. However, do note that it can get quite busy due to its popularity.

The service of the cleaning and catering staff was very good. However, the front office staff was not very professional. I booked two rooms for my family and me for 7 nights initially and then extended for another 3 nights under another booking. I was confirmed by the receptionist on 2 occasions that I didn't need to check out and could stay in the same room. However, in the evening of the 8th night, we were told that we had not done any checkin for the 2nd booking even though we have got new keys to the 2 rooms that morning. It was such a mess and we had doubts to the security of this hotel. Besides, one of the rooms was smelly and we needed to turn the temperature of the room to around 20 degrees so that the smell was not so obvious.

I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.