Crofton House Hotel

The has incredible amenities for the price they charge! Everyone was warm and welcoming and made sure we were catered to at all times during our stay. The rooms were comfortable and what you would expect a standard room too have, the rooms were slightly rough around the edges and had general ware and tear but that didn’t bother us much. Overall very happy with our stay, and will be coming again.

This is not what I had hoped and paid for. Run down, dusty and after 4 hours of driving when you just want to get to your room, their 'system" couldn't find the booking. The saga continues. When I booked the room it was with the understanding there would be breakfast...when I contacted them to ask the time for breakfast ; ' sorry we don't have breakfasts any more' but we will tell you a few places etc etc The hotel in Torquay is run from London, so I discovered to my horror that there is no hot water, there was no one I could turn to!!!!) When you pay a decen6 amount of money you expect better than this. Never again.

Cannot fault the staff. Bathroom was spotless. Heating provided warm & cosy atmosphere. Yet the place is in need of a make over.. walls in room are chipped and marked. Blind up at the window, filthy. Cobwebs hanging from central light fitting. Mirror was a frame without glass….

Arrived at 7.30pm, to a dark and dinghy hotel, with saver lights to guide us to a supposed Suite. Broken wobbly furniture and mouldy curtains, to a dirty window. Intimidating manager, followed us to our room, when I complained about the room. My daughter, with ASD couldn’t cope, with conditions of room, or manager, so we left. Hotel chain, won’t issue a refund, even though there’s proof we didn’t stay here.

Lovely accommodation good cheap price. Near to seafront walking distance. Staff were friendly and helpful stayed in room 7. Seen after we booked it was adults only however was not worried as we are two sisters in 50s 60s. Went out for evening went back to room at 9.30pm to rest up as early start following morning. Was woke up at 11.45 to an amorous couple in room 6 next door getting intimate. Banging of headboard and loud moans from lady kept us awake for nearly 2 hours. Tried to sleep however headboard from room 6 must have been on the wall of room 7. Seemed to go on for ages. So struggled to get a good nights sleep. However must I add this was nothing to do with the hotel as no moans at all for the price we paid. We were up early in morning and Jeff about 8.15am. Was a strange experience but overall enjoyable.

Lovely clean room with a beautiful view, friendly helpful service. Would definitely recommend. Staff were so helpful, we arrived early and they allowed us to park up and wander into town leaving the car in their car park. Had a lovely stay in Torquay.