Crofton House Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Torquay
Crofton House Hotel
17 Croft Rd, Torquay, TQ2 5TZ
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Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Wi-Fi in Public AreasFree
24-Hour Front Desk
English
Halal meals provided
Alcohol-Free Rooms (On Request)
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Property Description
With a stay at Crofton House Hotel in Torquay (Torquay City Centre), you'll be a 3-minute walk from Greek Orthodox Church of Saint Andrew and 6 minutes by foot from Riviera International Conference Centre. This spa hotel is 11.6 mi (18.7 km) from Dartmoor National Park and 0.4 mi (0.7 km) from Torre Abbey.
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8.3/10
Very GoodCleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 60 Reviews
Surroundings
Airport: Exeter Airport
(41.3 km)
Train: Newton Abbot Railway Station
(10.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Comfort Suite, Ensuite
1 Double bed
Non-smoking
TV
Shampoo
Wardrobe
Soap
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7
Comfort Single Room, Ensuite
1 Single bed
Non-smoking
TV
Shampoo
Soap
Electric Kettle
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6
Comfort Double Ensuite Room
1 Double bed
Non-smoking
TV
Shampoo
Wardrobe
Soap
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7
Deluxe Suite, Ensuite, Sea View
1 Double bed
Non-smoking
TV
Hair Conditioner
Shampoo
Wardrobe
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10
Deluxe Suite, Ensuite, Partial Sea View
1 King bed
Has window
Non-smoking
TV
Private Toilet
Shampoo
Soap
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8
Suite Ensuite
1 King bed
Non-smoking
TV
Shampoo
Wardrobe
Soap
Check Availability
17
Double Room Ensuite
1 Double bed
Non-smoking
TV
Private Toilet
Hair Conditioner
Shampoo
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Guest Reviews
8.3/10
Very Good
60 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.3
- Location8.3
- Service8.3
Average for similar properties in Torquay
AI Summary
Guests laud the accommodation's cleanliness, spaciousness, and friendly staff. It provides excellent facilities and convenient access to local attractions. However, some suites offer pleasant views, while others have large beds.
BaileyLauren
October 30, 2022
The has incredible amenities for the price they charge! Everyone was warm and welcoming and made sure we were catered to at all times during our stay.
The rooms were comfortable and what you would expect a standard room too have, the rooms were slightly rough around the edges and had general ware and tear but that didn’t bother us much.
Overall very happy with our stay, and will be coming again.
Guest User
May 19, 2025
Though not the worst welcome as we arrived, not inaccurate to say that the only truly clean thing in the room was the sheets. Curtains mouldy, broken window in room. Indoor pool seemed clean enough but cold. The jacuzzi that appeared on website photos was covered and switched off seemingly not in use for a while. Outdoor pool cold dirty and disused, with maintenance and garden equipment/plant left out. Rear exterior had damaged and cracked render. Sadly didn’t stay long enough to comment on service as we left within an hour but quite clearly rooms not maintained. No breakfast, or any restaurant/bar available. Really disappointed and for the most part this is down to things in their control such as maintenance and repair, cleaning etc. simple things it down. We didn’t pay the earth so was not expecting perfection but what we did get felt well short of what was advertised on website. Definitely not the star rating it is portrayed for sure. I hope these things can be picked up as this is intended as an honest review. Although when we did explain why we were leaving, the dismissive response that gestured towards “you paid cheap rates, you cannot expect 5 star” was not very encouraging. Hope these things get picked up as it is a well located building and has all the attributes to be a very nice hotel.
Guest User
May 19, 2025
This property is appalling. Not even 1 star accommodation. The reviews and website promise much but it is a massive shock when you arrive. The building is run down to the point of dereliction in parts. It's is tired , filthy track marks in all carpets, ingrained dirt around door handles, dirty pools, hot tub not working and also looked unclean, sauna not working. You suddenly know what you are in for when the first thing they show you is how to lock and open the reception door! The reception area immediately tells you all you need to know, it's just abysmal. I cannot believe I was conned out of money for a suite which was anything but. Dirty curtains, a window with a wide crack repaired with sticky backed plastic. A king size bed which was 2 singled pushed together with 2 single mattresses. And if you looked beyond the white sheets (Which were the only thing clean) you would be shocked. We arrived gave it the benefit of the doubt but dirty cold pool visit later booked an alternative and left. There is cctv everywhere...which makes you question what kind of clientele this place is used to. When we went to check out Even though we did not want a refund as just wanted out of there tbh, the receptionist / manager argued with me that his hotel was clean and I should lower my expectations given what I paid! Total disregard for the customer experience, showing to me that either he has no idea about running a hotel and this is a hostel or he is a naturally hostile person. This hotel in my view is purposely seeking to mislead people, the pictures are obviously historic, the hotel seems to be more of a hostel. I cannot even begin to list the litany of woes with this place. AVOID AVOID AVOID.
Guest User
May 17, 2025
Hotel very old and run down all the plants scattered around inside were Dead . No food or drinks available we stayed a few days and our room was not serviced no clean towels no bed made chipped mugs in room window dirty chair leg broken very noisy at night doors slamming this hotel is more like a hostel You have been warned ☹️
Guest User
May 8, 2025
Booked here from the 18th April till 21st April x lovely experience manger of hotel very welcoming and could not do enough for us x room was lovely and clean just what you want with tea and coffee etc x most amazing part for the price you get to use the indoor pool and the sauna and steam room ❤️ will definitely be using this place to stay again thank you x
Guest User
May 3, 2025
Very disappointed with our 3 night stay in this hotel. The owner clearly doesn’t make any effort to make this hotel attractive to guests. The unstaffed hotel makes to difficult to resolve problems 😤 There is 0% kerb appeal and the photos on the website are not recent
Guest User
May 2, 2025
Me and my partner had a great weekend there, and we always do. The staff are both friendly and accommodating, and we look forward to our next visit. the swimming pool is great, we both get up in the morning for a swim before we start our day, we would recommend Crofton house hotel to anyone.
Guest User
April 29, 2025
Amazing place, loved room and staff helpful .alway there when u need help and smile alwaynice pool inside and out hot tub been there 4 time alway go back there make you feel so welcome .ever room i had been tidy clean everything i want go downstairs nice area you can sit in so happy with the place
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Wi-Fi in Public Areas
Free
24-Hour Front Desk
Indoor swimming pool
Outdoor swimming pool
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Front Desk Services
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Halal meals provided
Off-site
Alcohol-Free Rooms (On Request)
Public Areas
No Smoking in Public Areas
Elevator
Health & Wellness
Sauna
Turkish Bath/ Hammam
Safety & Security
Security Personnel
CCTV In Public Areas
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £100.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2007
- Number of Rooms: 27
With a stay at Crofton House Hotel in Torquay (Torquay City Centre), you'll be a 3-minute walk from Greek Orthodox Church of Saint Andrew and 6 minutes by foot from Riviera International Conference Centre. This spa hotel is 11.6 mi (18.7 km) from Dartmoor National Park and 0.4 mi (0.7 km) from Torre Abbey.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and an indoor pool.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 guestrooms.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and an indoor pool.
Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 27 guestrooms.