TT. Sa Pa Hotels with Airport pickup service

Very good hotel, I stayed with 2 teenagers and they had their own room and I had my own. It was Family suite. Amazing breakfast! Very clean and service was pleasant. Location near by the city. Everywhere walking distance. Only issue we faced there were a construction going on next to the hotel and the noise started at 8am. So just check in the construction update and you may have more pleasant mornings

Loved the stay here. On my visit, I think it was almost a full house booked by a local Vietnamese tour group. It might be, or might not be, because of that, but I was bumped up to a suite, for which I was really appreciative. The suite was super spacious, more space than I, a solo traveler, could need. The hotel was also classy and luxurious. I actually fell asleep in the bathtub and overslept. I took the night train to Sa Pa, so upon arrival it was obviously too early to check in. Hotel staff was very helpful to offer luggage storage while I went to the roof top to have my breakfast and prepare myself to visit Fansipan. Location was super central, only 5 minutes walk to Sa Pa square (where across the street you could catch the mountain tram from Sun Plaza to the cable car station for Fansipan). At the rooftop, and in my room, there were also great views available of the valley and mountain ranges. I think upgrading me to a suite was a great marketing move, because I was grateful and decided to have dinner in the hotel’s restaurant, as well as use their spa facility for a full body massage. Prices were pretty fair for in-house facilities, which I appreciated. Breakfast was a buffet — it wasn’t too memorable in my opinion, but the variety was huge, and the Vietnamese tourists seemed to love it. Staff were also friendly, helpful and great. All in all, I recommend this, and I would love to stay here again.

My wife and I had an exceptional stay at this hotel. From the moment we arrived, we were greeted with warmth and professionalism that set the tone for our entire visit. The room was immaculate, offering comfort and luxury that exceeded our expectations. Located conveniently, we found it easy to explore the surrounding area. We couldn’t have asked for a better experience and highly recommend this hotel to anyone looking for outstanding service and an enjoyable stay.

Really good location in centre of town close to Mount Phan Xi Pang Funicular station. Also close to shopping for clothes, souvenirs, massages, restaurants and convenience stores. Rooms very spacious, beds comfortable, bathrooms large with large modern showers but hot water restricted to 30 litres, then a 10 min wait for next persons shower. Use smaller hand held rather than rain shower to make it last sufficiently. By no means a short shower and water hot enough. Breakfast only passable quality but then their culture doesn’t venerate breakfast in the same way western cultures do, will cook fresh omelettes or noodle bowls order. Staff friendly and helpful. One negative for quiet enjoyment, location is close to several street bars and roof top bars. But once you close shutters, windows and doors it deadens sound greatly.

Rooms - Big, clean and spacious with gorgeous view. Feels like I am living among the clouds. Restaurant - The staffs are really attentive and friendly. - Breakfast has a good spread. Reception and Concierge - Staffs are really friendly and helpful. Spa - Had the hot stone and foot reflexology and love the techniques used by the Sapa masseur. - Staffs and masseurs are friendly. Room for improvement. - It is great that the hotel offers free transfer to Sapa Center/Station. Overall - Had a surprisingly fabulous stay and if I am back to Sapa, I will definitely stay again with Pao's Sapa Leisure Hotel.

I have a no complaint about the view, facilities and service at this hotel. The staffs are very kind and friendly. I booked a panorama room and it take 950.000 vnd for 1 night. The minuses are the signal of wifi too weak and the breakfast is not diverse, may be because the affect of corona disease. But any way i still rate 5* and will be back

What a lovely stay. The hotel is classy and rooms had the cultural touch. The buffet breakfast was good especially the bread. The service provided was good too. There were many places in the hotel for photos. Will go again if not that the journey there is just too far from Hanoi.

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

The worst hotel on our trip to Vietnam. The rooms are optically OK, but outdated ,which is not bad. But what is really stupid is the smell in the rooms and the fungus that is located everywhere. All moist in the rooms. The roofs, the kiss, the hangs. It's so awful that I can recommend nobody to stay here. If someone's health is important, please spend some more money and don't save at the wrong end!!! It's just so ugly here. That's really bad. The pictures of the rooms, were definitely modified or made after completion of the hotel! I can only distract!

We spent a wonderful, very comfortable night at the Sapa Vista Hotel overlooking the beautiful valley and rice terraces. Food and service is excellent, in house massage was amazing and the location perfect! We definitely will come back to Sapa but next time we will stay much longer to explore this beautiful location and kind local people. Thank you for the memories!