Guest User
April 28, 2025
Unfortunately, on both check in and check out I was told by the receptionist that their system kept crashing meaning both took much longer to do than it should. This was frustrating, but these things happen. The real issue is the smell of the cosy rooms to the rear of the site. We had 3 rooms booked (51,52 & 53) for us and friends and we instantly noticed the strong odour when walking into the rooms. we quickly realised these rooms backed directly onto the rear of The Viceroy Indian restaurant. The odour from the restaurant kitchen has ingrained into the furnishings of the rooms. I recommend you avoid these rooms when staying at this hotel.