Hotel Puerta del Sur
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Valdivia
Hotel Puerta del Sur
Los Lingues 950, Valdivia, Los Rios 5090000, Chile
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When you stay at Hotel Puerta del Sur in Valdivia, you'll be connected to the convention center, just steps from Rio Cruces Bridge and 11 minutes by foot from Parque Saval. This hotel is 0.9 mi (1.5 km) from Pedro de Valdivia Bridge and 1.1 mi (1.7 km) from Casino Mundo Dreams.Show More
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Highlights
Free parking
Ideal location
Lots to doAmenities
Sauna
Massage Room
Outdoor swimming pool
Billiards Room
Private parkingFree
Bar
Wi-Fi in Public Areas
Hiking
All Amenities
Property Description
When you stay at Hotel Puerta del Sur in Valdivia, you'll be connected to the convention center, just steps from Rio Cruces Bridge and 11 minutes by foot from Parque Saval. This hotel is 0.9 mi (1.5 km) from Pedro de Valdivia Bridge and 1.1 mi (1.7 km) from Casino Mundo Dreams.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 52 Reviews
Surroundings
Airport: Pichoy Airport
(34.9 km)
Landmarks: Estadio Teja
(220m)
Landmarks: Cabañas La Cueva Del Chucao
(490m)
Landmarks: St. Agnes Parish
(500m)
Landmarks: Santa Inés Park
(610m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Room
1 Queen bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Check Availability
5
Superior King Con Terraza
1 King bed
Non-smoking
Private Bathroom
TV
Towel
Wardrobe
Check Availability
11
Superior Twin Room
2 Double bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Check Availability
5
Junior Twin Suite
2 Double bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Check Availability
6
Superior Twin Room with Terrace
2 Double bed
Non-smoking
Private Bathroom
TV
Towel
Wardrobe
Check Availability
6
Junior Suite
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Towel
Private Toilet
Check Availability
8
Superior King Room
1 King bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
52 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Valdivia
AI Summary
The staff delivers exceptional, friendly service. Comfortable rooms with beautiful views. Convenient location near amenities and attractions. Buffet breakfast with diverse options and stunning views. New pool and hot water jars.
Alexey
January 20, 2025
We expected not very much from the general description of this hotel, but the reality exceeded our expectations quite a lot. First, it's a walkable distance from the city center (around 15 minutes by foot) and it is very good located with the perfect view on the sunset and its own access to the river. The rooms are simple but very spacious, the reception staff is helpful and efficient. Really a good choice to stay in Valdivia, even if you plan most of your activities in the center of the city.
Guest User
December 31, 2024
Nicely renovated and kept outdoor space! Friendly staff, rooms could use an update, but are generally good.
Franz
April 16, 2024
The hotel Puerta del Sur is in a paradise-like location, surrounded by tall trees and an nature-rich wetland. The view from the hotel rooms, lobby and breakfast room is amazing. Very clean, comfortable and friendly staff. Best Hotel I have ever stayed at in my 20 years business traveling.
Waitingspoon
January 26, 2025
非常滿意！！會再來
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Guest User
March 22, 2024
A great hotel with an unmatched beautiful view. The staff is first class friendly and very good disposition. The jars are incredible. The buffet breakfasts are very rich and abundant and with a privileged view. The truth is that the Hotel is an excellent experience, it is more than a stay.
Original TextTranslation provided by Google
Guest User
January 14, 2024
We came a few years ago with my partner and now we return with our baby, the truth is that it has gone down a lot... they sell that they have had improvements such as a swimming pool and water tanks, but in the core they are much worse. The lack of maintenance is very noticeable, the children's games are horrible, the green areas behind the hotel have very limited maintenance, breakfast has dropped considerably in quality and variety, there is a lack of staff and, to top it off, although the staff is A pleasant receptionist did not give us any solution where to leave the baby's diaper "just wait for them to clean it, there is no option" were her sayings (it seemed like a joke) and on the last day they never cleaned the room even though we notified twice, otherwise I would have complained, we stayed as it was... state of the pieces, very worn out. It's not worth what it costs, not even half of it, we won't be back.
Original TextTranslation provided by Google
Guest User
December 25, 2023
Spacious rooms with a wonderful view of the garden and wetland of the Cruces River. The new pool and hot water jars in the middle of nature are a very good alternative to relax and unwind. It is worth walking to the pier and enjoying the wetland birds and sunset views. It is very well located, close to restaurants and attractions.
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Guest User
October 29, 2023
The truth is I felt cheated, the place had good comments and ratings and nothing was like that... Terrible heating (I slept dressed) bad shower (to the point of being freezing) although they said it was due to water pressure issues, the value does not reflect the service delivered, there was no compensation on the issue. In addition, the internet does not work and the cell phone signal is terrible. All this is not indicated on the website, on the contrary it is offered as a first-class service. Bad experience.
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Services & Amenities
Most Popular Amenities
Sauna
Massage Room
Outdoor swimming pool
Billiards Room
Private parking
Free
Bar
Wi-Fi in Public Areas
Hiking
Off-site
Meeting Room
Additional charge
Multi-Function Room
Fitness Room
Car Rental
Luggage Storage
Restaurant
Children's Playground
24-Hour Front Desk
Outdoor swimming pool
Bar
Meeting Room
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Front Desk Services
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Express Check-In and Check-Out
24-Hour Front Desk
Languages Spoken
Spanish
Food & Drink
Bar
Snack Bar
Health & Wellness
Kayaking
Sauna
Public Bath
Massage Room
Billiards Room
Hiking
Off-site
Fitness Room
Activities
Fishing
Off-site
Game Room
Public Areas
Smoking Area
No Smoking in Public Areas
Elevator
Garden
Cleaning Services
Clothes Dryer
Facilities for Children
Children's Playground
Business Services
Meeting Room
Additional charge
Multi-Function Room
Fax/Copying Service
Postal Service
Safety & Security
First Aid Services
CCTV In Public Areas
Smoke Detector
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CLP 197,509 (approx. VND 5,280,638) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1994
- Number of Rooms: 46
When you stay at Hotel Puerta del Sur in Valdivia, you'll be connected to the convention center, just steps from Rio Cruces Bridge and 11 minutes by foot from Parque Saval. This hotel is 0.9 mi (1.5 km) from Pedro de Valdivia Bridge and 1.1 mi (1.7 km) from Casino Mundo Dreams.
Dip into one of the 3 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Dip into one of the 3 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.