Gruppo UNA Hotels in Venice

I do appreciated that the hotel upgraded my room. It’s such a big, clean, quiet, and luxury room. It’s also close to the river sothat you can see the river view directly. The location is so good, you can you go anywhere by feet or by public boat. The gentle man any beautiful mrs at front desk are so…o kind, nice, patient, and friendly. They will show you all around the Venice through the map. The breakfast is also. A beautiful girl, she can say a little Chinese. I do recommend this hotel! Nothing bad.

The hotel lobby has a nice environment and a unique decoration style. It is very clean and distinctive. However, the room assigned to us was at the end of the corridor, and there was almost no signal inside. The Wi-Fi was not usable at all. The mobile phone signal was also very poor. And the man who checked us in at the hotel front desk was very indifferent. It made people feel very uncomfortable. The overall experience was not very good.

Arrived in Venice, it is quite a long walk from the train station. As per the picture, I thought the hotel was located on the lovely water front however that’s incorrect, the entrance is around the back, the bedrooms windows were boarded with no view. The first night the fire alarm went off, in a panic we leave the room as per other people to be asked “ where are you all going”? The fire alarm had been going off for 20minutes at midnight. We asked reception in the morning for then to just laugh it off and say false alarm. I main reason for staying in hotels is to have a good night sleep. Breakfast was good. Room is extremely outdated and nothing like the pictures. Two single beds pushed together. Small room. The hotel looked like it was going under renovation.

The hotel is located near residential areas, relatively quiet, and convenient for transportation. It is 7-8 minutes away from Mestre train station and 4 minutes away from the bus station. There is a supermarket nearby, and the staff are friendly and polite. The room is clean and tidy