To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.1
Cleanliness9.3
Emily214
Classic Room
Stayed in Dec 2022
Couples
37 review
7.5/10
Posted on Jan 9, 2023
Check in process is a bit confusing, like playing a game haha. There are free drinks and a lot of free snacks.
Yolanda
Classic Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 13, 2025
Great accommodation, the hotel is very nice, they take care of the details, the room is very comfortable, in a few minutes walk you can reach San Marco Square, Rialto... great location. Marco attended us, he is very kind. I recommend 100%
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Wladimar
Classic Room
Stayed in Jul 2024
Couples
13 review
9.5/10
Amazing
Posted on Aug 6, 2024
Excellent room and very comfortable rooms
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Guest User
Stayed in Mar 2023
Other
2.0/10
Posted on Apr 17, 2023
Avoid this hotel. This hotel is a fraud. I booked 2 nights for an apartment but they sold me a small room without toilet and kitchen. They said they would refund but refused my refund claim via **********.
Guest User
Stayed in Jan 2023
Couples
4.0/10
Posted on Feb 9, 2023
I will start with the positives.The hotel is situated in a good location, not far from the water and St Marks square, and is extremely quiet. The hotel staff were friendly and we received complementary breakfast every morning. This breakfast was basic but included a mix of breads with cheese and hams, croissants, and yogurt. It started us off well for the day. I always do a lot of research before booking a hotel, and picked this hotel as from the website and reviews, it appeared the rooms were spacious and unique. I particularly liked how every room was featured and I was looking forward to seeing how our room would be designed. However, when we arrived, our room was in the loft with a sloping ceiling. This meant the room had limited space and also lacked design. This was a real disappointment. We banged our heads on the beams on multiply occasions throughout our stay and had to almost crawl to the mini bar. The room door was also glass so was not sound proof at all. We had disturbed sleep every night with other guests coming and going from their rooms ( some rooms had a keypad which made a buzzing noise when opened), guests in their room ( we could hear the guests in the room next door - they had crying children and also a glass door!), and the staff. This was a special holiday with my boyfriend proposing and we wanted a luxury feel which we definitely did not receive. I also emailed ahead to ask whether the rooms had an iron. I was assured that all rooms had an iron, however our room didn’t and to be honest there was not much space to even iron. I saw two of the other rooms while the maids cleaned and was impressed with the size and also the design. I would recommend this hotel if you could guarantee you didn’t have the loft room. We had a lovely holiday but the room was a real disappointment.
Guest User
Stayed in Aug 2022
Couples
8.0/10
Very Good
Posted on Sep 21, 2022
Excellent location, excessive price, but in line with all hotels in Venice. The entire hospitality industry in general in Venice is very busy. bars, restaurants and hotels 80% more expensive than in any other city. It is clear that it is the most beautiful city in the world, but they still kill the goose that lays the golden eggs at any time
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Guest User
Stayed in Aug 2022
Couples
10/10
Outstanding
Posted on Sep 19, 2022
The hotel is well located. Gorgeous and clean room. The guys at the facility are friendly and nice. A plus for managing customers in a do-it-yourself way, which I particularly appreciated! Just a weekend but spent to the fullest.
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Guest User
Stayed in Jun 2022
Couples
10/10
Outstanding
Posted on Jul 1, 2022
Ottima esperienza per questa sistemazione al centro di Venezia. Personale cortese e professionale camera grande pulita e molto bella in stile barocco. Bagno grande con tutto ciò che serve. Inoltre colazione eccellente. Consigliato vivamente.