Warwick Hotels with Airport pickup service

Where to start? Woman at reception was rude at check in, the a/c unit in the fitness center was broken and the room was 77°, the pool was closed, the carpet on the property is dirty, furniture in room is old, the a/c in the room was not blowing dry air so the room was humid and uncomfortable to sleep… the list goes on and on. This must not be a corporate location as it is run down and in an odd location. We are Lifetime Titanium and this stay made me so grossed out and upset that I am considering switching chains.

HORRIBLE!!! Avoid this hotel at all costs. After a long day of travel with our 9 year old son we arrived at the hotel at around 11:30 pm. Our flight landed just after 11pm. We had a confirmed reservation for one night and were exhausted from a long day of travel and were eager to get a good night rest. When we arrived we noticed someone’s workout clothes on the floor outside the door of the gym in the middle of our path. We circumvented the dirty clothes in the floor and we arrived at the front desk and told the gentleman we had a reservation. He told us that there were no rooms available despite having a reservation. He told me it was my fault for not checking in earlier and that my reserved room had been given to someone else. He went on to tell me I would need to call and request a refund and then blamed me for booking through a third party when in fact I booked with HILTON DIRECTLY. Never in my life have I heard of this and when I proceeded to inquire he then changed his story and said he didn’t have any clean rooms available. I asked if I could speak with a manager who emerged from a back room. He rudely sat at the computer and told me that he in fact had a room after all. After arriving in our room exhausted and exasperated we found a filthy room with a disheveled bed, crumbs on the floor and a smell that was like a stomach churning combination of beef jerky, maple syrup and vomit. My 9 year old son asked if we could sleep in the car instead and my husband and I considered it. I will NEVER stay at another Hilton property. What a nightmare.

When you stay at Sonesta ES Suites Providence - Airport in Warwick, you'll be in the business district, within a 15-minute drive of Rhode Island Convention Center and Brown University. This hotel is 1.7 mi (2.7 km) from Ocean State Theatre and 1.9 mi (3.1 km) from Lincoln Park Cemetery.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include a picnic area and barbecue grills.Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Warwick? This hotel has facilities measuring 350 square feet (33 square meters), including conference space. Free self parking is available onsite.Make yourself at home in one of the 96 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

This is a great hotel with a huge 2 bedrooms, kitchen and living room and 2 baths. My kids love it and I will be coming back here and there. I hope I got her name right but Ayesha was great and welcoming, great smile and also remembered my last name from previous stay. A+