West Allis Hotels with Gym

Stayed in a king room 2 nights. Wasn't up to par for us. Shower had absolutely no pressure and bed wasn't the normal comfy Hampton bed. There was no hot coffee until 6:30 am. Wasn't happy. The breakfast was ok but no coffee at 6:30 and the fact that breakfast started at 6am makes me think they have a staffing issue there. The bar is way overpriced, and the area where the hotel is is really boring. Not really within walking distance of anything but McDonalds and the state fair grounds parking lot. Front desk clerk that checked us in that evening was very nice and helpful but the one that checked us out the next morning needed some customer service training. When I asked for a receipt she said 'oh you'll get that in your email' and walked off. I called her back and told her I wanted a printed receipt and she did it, but acted like I was being a pain. I am a Hilton Honors member and was very disappointed in this hotel.

This is a very nice hotel. The rooms are spacious and clean . The bed and bedding are comfortable. The service was very good. Breakfast was typically mediocre as most chain hotels. The price was competitive. There is an inside pool that looked nice.

The hotel was spotless. The rooms were spacious and contained several extra nice touches. the bed was comfy and the air conditioning worked great. A couple of odd things such as. the front door being locked after 6 pm, made arriving at 8 pm a bit difficult for us. One staff member was extremely rude and needs training from management in customer service. I would not allow this one person to dissuade me from returning. Overall a great stay.