Best Hotels near Wimbledon Windmill Museum, Wimbledon

Sarah Dacey 1/5 a week ago on Google This place should be shut down. Upon your arrival you are instantly locked out as this is not a manned place. I can’t even call it a Hotel. You literally have to wait for somebody to let you in, Within an hour if you’re lucky. The room!!! My god. I’ve had better camping trips. On opening the room door (after a 50 minute wait outside and a 5 hour drive ) we were met with a dirty quilt left rolled up on a disgustingly dirty bed ( hair and filth all over it ). There were wet used towels and dirty bedding left on the side table. No one was available to do anything about it. They do not cook breakfast ( not that I would eat there ) so that’s a complete lie and you’re paying for it. The blinds on the windows have been fitted by Stevie Wonder and don’t open or close. The place is run down and generally filthy. The water is constantly freezing cold and your unable to shower. Even the electric was off. So at times we had cold water with no electricity. The owner is the most disgusting and rude person I’ve ever met and will not converse or do anything about your situation. PLEASE DON’T BOOK HERE. You’d be better off sleeping in your car. !!! It’s vile and unsafe. I paid £800 for an executive room for 7 days to be close to my partner who had an operation in a local hospital. NEVER EVER EVER AGAIN. You will be ignored by anyone that occasionally works there. A DISGRACEFUL EXPERIENCE!!! The 1 stars I have given it are actually minus 10 and more. 1 star is way too good for the place. BE WARNED !!! Or get vaccinated before you dare go. Sarah - Wrexham.

The worst hotel stay I have experienced! Arrived after a hectic day at work only to be greeted by the rudest receptionist I have ever encountered. I travel and stay in London on a weekly basis and have never experienced customer service like it. Receptionist was agrresive in attitude and demanded a cash payment of £100 on entering the hotel. I explained I had paid in adance in full via booking.com with no notification at time of booking that a deposit would be required. Rudely demanded of photo ID and notified a charge of £250 would be taken for evidence of drug use. I am a professional business customer and this was so poorly judged by staff. I was told I was emailed on booking that cash deposit of £100 would be demanded on booking 2 weeks prior. Communication was provided on the day at 9.00am via booking.com email and was not seen due to being at work. Was told I should walk to a cash point in the rain with little direction as to where the nearest cash point was. It was pouring with rain, getting dark and I was a lone female customer. Receptionist replied that she was happy to cancel my booking if I preferred . The day of the queen's return to buckingham Palace with no chance of securing an alternative hotel. After returning with the cash I was given a key card with no holder with room number on. I made my way to my room after clarifying room number twice, staff area doors in corridors left open exposing dirty laundry, key card device broken off door, semen stains on wall, public hair on top of bed sheets. Mortified, so much so I didn't get under the sheets for fear of what I would find. Tried to have a wash to find the shower gel had been topped up 3 quarters with water from a previous guest. Worst stay of my life!!! Unsafe and should be closed down!!

View is what sold it here other than that for a 5star hotel it's more like a 3star pushing onto a 4 star the whole inside / reception & hallways really needs renovating they have holes in the carpets and some graffiti on the walls , the room I booked (Thames premier deluxe room) had an amazing view which is what made the room worth the money but interior was outdated also there was just holes in the ceiling / walls & the woodwork needed to be replaced even had a burn hole in the mattress this 5star hotel should be a 4star at maximum won't be visiting again until its been renovated

Just leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)

Good choice for young travellers. Low price but well equipped. Down side is just 25 mins free wifi each day.

It was a very clean place. If it's your first time staying at a hostel, have a small padlock with you. You must install your own lock on the cabinets. There is an opera house right next to it. You can listen to the opera in the garden until around 22.30. 😊

I don’t usually stay in Ibis hotels but this one is like no other ibis hotel I’ve stayed at. From the laid back informal reception area to the contemporary rooms this was a good overnight stay. I appreciated the welcome cookies. The room was spacious but clearly designed for short stays in regards to storage space. There’s USB ports by the bedside. The bathroom has a shower, no bath and good to see the body soap and shampoo in dispensers rather than individual plastic bottles. The water though was only luke warm. The Wi-Fi signal was excellent. Location is excellent in the centre of town and just a few minutes walk to the station. The restaurant menu was limited but adequate for most tastes. My only complaint was the pulsing noise of the bathroom extractor fan which is independent of the air conditioning in the room and not able to switch off.

This hotel is very convenient for the St. George’s Hospital - it’s literally in the grounds of the hospital. It’s a three star hotel and I would say it’s towards the lower end of the three star spectrum. The staff were very good, and the amenities for a three star were as expected. However, there is a huge problem with the cleanliness of the carpets and upholstery. They are disgusting! They are stained all over the place and it’s makes the atmosphere of the room feel very dirty - you just don’t know what on earth you’re walking in or sitting on. It’s a shame because the general cleanliness of the room is good and as you would expect, so the cleaning staff do a decent job, but the stains on the carpet and chairs/sofas are just so off putting. The management/owners of this hotel should be ashamed of themselves. It is just not acceptable. They need to deep clean the carpets and upholstery as a matter of urgency or replace them immediately. Some of the stains are so awful that I doubt cleaning would remove them, so the carpets and sofas/chairs would probably need to be replaced instead. I would definitely not stay here again because of this problem. Sort it out Management!

The first time we ever had a short break away here was in 2012 and it was amazing. On arrival, we were checked in by a person who gave us wristbands and told us everything we needed to know about early park access, breakfast check in, times, and everything you needed to know. We also had access to the walk around the zebra and giraffe (and the other animals) enclosures after the park had closed. Which was amazing. This time around it was completely different. We had to check ourselves in, which also cost an additional £15 for room keys. (which you do have back once you check out) No one behind the counter had informed us that some things had changed, so we went about things like it was back in 2012. On the second day, the day we were supposed to be granted 1 hour early in the park the early access gate was closed and locked. We decided to try the main entrance and after fighting our way to the front of the main entrance and trying to explain to staff that our entrance was closed, we still had to argue with one of the staff members to gain access. By the time we got to someone who was willing to let us in they were letting the public in anyway. So we lost our early access. The park was amazing the staff there were lovely and the rides were great and we really did have a cracking day. At the end of the day when the park had closed, we decided to go back to the hotel and change so we could enjoy the walk among the zebras and other animals. But again, the gate was closed and locked. I went to ask a member of staff on the main desk what was going on and why the gate was locked both times we attempted to use it and was informed that they don't allow hotel guests to have that privilege anymore. I was very disheartened by all this and this probably could have been avoided if we were informed during check in like we were in 2012. I get that it may be easier for some people but why am I doing hotel receptions jobs for them by checking us all in and trying to scramble the Internet and my email inbox to try and find out information. Everything else is fantastic and I really do love this place. They just need to make more effort to inform people about their stay and not just lump us with 100's of emails and expect us to go through them all for one tiny piece of information they could have easily told us in person.

A beautiful surprise! This place is utterly stunning from when you walk i, I stayed here on a whim for a business trip really not expecting much. Walked into my room and it was like my own mini apartment! Super cosy bed and pillows I slept ever so well, All high spec (plugs with usbs all over top), super clean, really well Located too! Certainly a place I’ll be staying at in the future.