Guest User
May 29, 2025
The costumer service at hotel is amazing . Kanu the front desk concierge was very friendly, professional and kind. I will referred this hotel to anyone . The experience I have every time to the hotel I get treat it with courtesy and respect . I recently had the pleasure of interacting with Kanu at the concierge desk, and I can confidently say he’s one of the most professional and genuinely helpful individuals I’ve come across. From the moment I approached the desk, Kanu greeted me with a warm smile and a calm, welcoming presence that instantly made me feel at ease. He handled my inquiry with patience, attention to detail, and clear communication, ensuring that I had all the information I needed without ever making me feel rushed. What truly stood out was Kanu’s willingness to go above and beyond—he didn’t just give directions or suggestions, he took the time to understand what I was looking for and tailored his assistance accordingly. Whether it was helping with bookings, local recommendations, or just a friendly chat, Kanu showed genuine care and dedication to his role. It’s rare to find someone who not only performs their job well but also brings such a high level of professionalism and warmth to their interactions. Kanu is a true asset to the team, and his presence at the concierge desk enhances the entire guest experience. I sincerely hope he gets the recognition he deserves. Keep up the great work, Kanu!