Findon Manor Hotel

Unacceptable, would not return Arrived and was shown to my room where the bedroom window did not close properly and let in a big draught. Staff suggested I move into a new room immediately. In the new room I was unable to connect to or use the wifi which is listed as being available in all rooms. Staff offered to move me again. The third room I soon found seemed infested with ladybugs! There were several crawling on the walls and curtains and attempting to fly. I alerted staff, the only solution given was to spray the entire room with vinegar spray and air freshener. It was 8pm and this would have stank out the room and potentially caused breathing or health issues, it wasn’t a viable solution whilst a guest was staying in the room. The owner told me there was no more rooms to move into. A full refund was not offered despite the hotel not being able to resolve the issues. I was told I could leave but I would only get a refund for one night, despite not staying at all. I was very distraught but felt I had no choice but to leave. I left the hotel in tears that my staycation had been ruined and I hadn’t even got my money back. I have called and emailed the hotel to dispute this further, they did not respond until I told them I would write an honest review. They have still not given the rest of my money back, only offered a voucher for a return stay. I am not comfortable returning to this hotel. The hotel is tired and overpriced - heating on a timer, mould tiled over in bathroom, tatty furniture, cold inside

Comfortable and wrlcoming A pleasant hotel, comfortable and welcoming. Unfortunately the central heating was not working in the room, but fortunately there was a small fan heater provided to help thaw us out. Service was good, and all staff friendly and welcoming. Easy parking directly in front of the hotel.

Lovely hotel, needs a little TLC Booked a deluxe room which was lovely! Clean, well equipped, view over gardens, coffee making machine, bathrobes, all very nice! Food was excellent, really enjoyed the venison and fish and chips. Hot and well presented. The general areas need some TLC, which lets it down. The chairs in reception need replacing, very shabby! If there is no money to replace, at least get them cleaned. Not a good first impression for a rather lovely, quaint hotel.

This hotel is an old building with character in a nice quiet location with easy access to Worthing and Brighton if you can drive. The staff were efficient and very helpful. We did have a couple of small issues with our room but this was sorted quickly and efficiently after we raised them with management. We was given a room upgrade which was appreciated. The breakfast was a wide choice of cooked local produce brought to the table once ordered with cereal fruit and pastries offered as extra help yourself options.I would recommend a stay at this hotel if you are looking for something more than a stay at a standard chain hotel.

Greeted by friendly staff and very happy with our room. Had a very nice breakfast and in nice relaxing dining room. Lovely environment overall.

The staff at Findon Manor were very helpful and lovely. They couldn't have been more accomodating, especially with our dogs. The breakfast was brilliant.