El Lago Waters Hotel

"Had to be moved 3 times as there was no shower head and leaking toilet in first room, second room had a AC unit that was barely warm and after 20mins started to have a really loud noise, then the staff had to hide to blame us, the maintenance guy came up and contacted the manager and explained it was not our fault so he told them to move us. Then we were moved to a 3rd room, it still had a leaking toilet but seemed ok as we had just spent 2hours constantly relocating rooms, the main queen bed was unable to sleep on, it had springs you could feel and it bowed in the middle, and one the 2nd day we seen German cockroaches. The office was un manned some of the time and couldn't even provide 2 extra towels as they didn't have any spare. Worst 4 night holiday I've ever had."

4 Bedroom House with Pool, Mini Golf, Kayak and More

Sapphire Palms Motel

"There were solar panels installed right behind the cabin and building works for more cabins going on just passed them, however, this was not difficult to accept and the bush scene beyond these was lovely. The walks nearby are excellent and shops and facilities were close at hand. The pool looked amazing but was too cold for me on my trip. The staff were very accommodating and the cabin itself was very comfortable."

Lavender House Bed & Breakfast

"We comforted ourselves by deciding that this was probably the closest we'll ever get to staying at Faulty Towers. Lavender House is run by an elderly couple in their own large home, with Linda playing a kindly version of 'Sybil' and John playing the grumpy & nosey 'Basil'. Basil generally spent his energy criticising Sybil (and women generally) rather than trying to make us feel welcome. The apartment was clean and tidy with comfortable bed but poorly equipped kitchen (with a sign reminding us to clean up after ourselves). The sliding doors to the verandah and (interrupted ocean views) were were salt-sprayed and murky. The main disappointment was that the outdoor spa was not part of the Honeymoon suite but located on another deck accessible to all guests and only available between 5-9pm or by special arrangement. When we asked to use it Basil grumbled that it wasn't warm, it needed to be turned on with 12 hours' notice and we hadn't warned him in advance. We had to take the top off ourselves and we tried it out after a few hours heating. It was tepid but fine on a hot day and might have been better later that evening, but he announced we weren't allowed to use it more than once a day. The next day it was still barely luke-warm. In my brother's room there was a noisy old fridge (my brother turned it off the second night to get a better sleep) and strong cooking smells in the morning. Our cooked breakfast was cold when served the first morning but much warmer and nicer the second morning. The locks on the doors and arrangement of air conditioning were gerry built and difficult to use. There is a large building site next door but luckily it wasnt noisy the days we were there. Disconcertingly Basil seemed to spend a lot of his time keeping an eye on us. He complained of never getting a holiday although it was Sybil who seemed to do most of the work. We tried to be pleasant guests but we felt fairly affronted overall. I think we paid about double what the the accommodation was worth."

Shelly Beach Holiday Park

"Upon arrival the office attendant was friendly and welcoming. The cabin was spacious, well equipped and very homely. The holiday park itself was amazing. Such a well set out holiday park with clean surroundings and situated in a great location. A very short walk to Shelly Beach and short drives to surrounding suburbs. Supermarkets, shopping malls and any other amenity required are only a short distance away. A beautiful, well managed, friendly and homely holiday park. I highly recommend Shelly Beach Holiday Park to everyone 👍👍"