Holiday Inn Express Xi‘an Daxing（Guanghuamen Station ） Reviews

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel.Cleanliness and tidiness are aspects that our team places great emphasis on. We always strictly adhere to hygiene standards to ensure that every room is clean and tidy, providing you with a warm and comfortable accommodation environment. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening

Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. In order to improve the quality of service, we regularly conduct skills training for employees, using "sincerity, thoughtfulness, and attentiveness" to provide warm and considerate service to every guest, allowing you to feel the comfortable, relaxed, and at-home during your journey. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing. Clicking on the pictures you shared, I feel that every shot is telling us the care hidden in the details. Our guest rooms are carefully prepared with King Koil mattresses, Carnation bedding, and blackout curtains, just to give you a high-quality sleep experience. Hygiene strictly follows the hygiene procedures of the "Clean Book" of InterContinental Hotels Group to provide you with a safe and comfortable living space. We are also very happy to upgrade you to a suite so that you can experience the comfort of a massage bed! I also hope that the hotel's location at Exit B of Gwanghwamun on Metro Line 8 will bring you convenience. It is surrounded by business districts and a variety of delicious food. It is very fast to go to the airport, station and popular attractions. I look forward to providing you with a more perfect stay experience next time! I wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing. We are so happy to receive your "first choice" preference! The hotel is located at Exit B of Gwanghwamun on Metro Line 8, which is convenient for arriving right after exiting the station. In addition, it is surrounded by the European-style town opposite, the surrounding food streets and the bustling business district. Eating, drinking and having fun are all available with one click, and going to the Big Wild Goose Pagoda and the Tang Dynasty City that Never Sleeps is also unimpeded. The King Koil mattresses in the guest rooms are paired with Carnation bedding, and the 15cm blackout curtains protect deep sleep every night. The hygiene is strictly implemented in accordance with the "Clean Guide" of the InterContinental Hotels Group, just to give you full peace of mind. Next time you come to Xi'an, we will prepare warmth and surprises for you to go home! I wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing. The moment I clicked on the pictures and texts you shared, it was like receiving a thank-you letter full of stars! Every photo is like a heart-moving moment when the shutter is pressed, and it "speaks" for us the sincerity hidden in the details. The hotel is located at Exit B of Gwanghwamun on Metro Line 8. It is surrounded by business districts and food, and is close to many transportation hubs and popular attractions. We also provide free parking services in two parking lots for self-driving guests. The carefully crafted guest rooms are equipped with King Koil mattresses, Carnation bedding, blackout curtains and smart bathrooms to help you have a deep rest. The special breakfast combines local flavors such as Hu La Tang and Rou Jia Mo, and the open-air noodles are steaming hot. The front desk team always welcomes every guest with warm and professional service, hoping that every detail can add warmth to your journey. Looking forward to meeting you again next time! I wish you and your family happiness! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing. Chang'an returns to its hometown, and Chang'an is in its hometown! I'm very glad that you met us in Xi'an following the recommendation of your friend! The specially made thickened solid wooden doors and soundproof seals in our guest rooms isolate the hustle and bustle. King Koil mattresses and Carnation bedding are matched with soft and hard double pillows, plus 15cm blackout curtains, to create a deep sleep space for you. Hygiene strictly implements the "Clean Collection" of InterContinental Hotels Group, so that you can stay at ease and feel at ease. The breakfast stall is filled with the fresh fragrance of Hu La Tang and the mellowness of Roujiamo. The steaming hot noodles, hot and sour soup and other freshly cooked delicacies are all the fireworks of Chang'an that we want to present to you. The hotel is located at Exit B of Gwanghwamun on Metro Line 8, with convenient travel and the ability to start an exploration of the ancient city at any time. I look forward to telling you the story of Chang'an next time! I wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: 親愛的客人，您好！感謝您入住西安大興智選假日酒店。您的認可讓我們倍感温暖與鼓舞！酒店毗鄰豐禾萬達廣場、太奧廣場等商業地標，步行即達地鐵8號線光化門 B 口，無論是前往西安高新技術產業區，還是打卡漢城湖、古城牆等知名景點都極為便捷。為了讓您的入住體驗更加舒心，服務上我們始終秉持“用心為客”的服務理念，每一位小夥伴都時刻關注您的需求，不僅提供貼心服務，還會在退房高峯主動協助，衹為節省您的寶貴時間。期待未來還能與您相遇，繼續為您呈上優質服務！祝您生活美滿！智選假日賓客關懷團隊

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing! When your good reviews and photos are like stars, penetrating the information sky and coming into our eyes, it is like the dawn, illuminating our way forward and strengthening our faith. Every service staff integrates courtesy and enthusiasm into their daily work, adhering to the belief of solving problems for guests and always on call. Being able to solve the problems you encounter so quickly and make you feel satisfied is exactly what we have been working hard for. We look forward to continuing to provide you with meticulous service in the future, and hope that your future life will be as beautiful and comfortable as this stay! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing and sharing your feedback. The hotel is in an excellent location, close to Fenghe Wanda Plaza and Tai'ao Plaza, and is very convenient for leisure and entertainment; it is within walking distance to Fangsuo Bookstore and Old City, where you can enjoy the cultural and historical charm. The transportation is even more convenient, and it is within walking distance to Metro Line 8, Gwanghwamun Exit B, and it is not far from Xi'an Railway Station and Chengxi Bus Station. We deeply apologize for the bad experience brought to you by the decoration smell of the room. In the future, we will increase the daily ventilation of the room to ensure that it is clean and odor-free. We look forward to your stay again and experience the all-round improved quality and service. I wish you a happy family! Holiday Inn Express Guest Care Team

Response from Property: Hello, dear guest! Thank you for staying at Holiday Inn Express Xi'an Daxing! We are deeply sorry and have carefully read your feedback. We would like to express our sincerest apologies for the disappointment you experienced during your stay. The hotel was newly opened in 2024. Perhaps because of its simple and rustic decoration style, you may have an uncomfortable experience. We will provide timely feedback to the management team for reference in subsequent adjustments. At the same time, we have carefully set up a variety of room types of 28/58/88 square meters. If it is convenient for you, you can inform us in advance of your expectations for space and windows. We will do our best to match you with your favorite room type and give you a more open and comfortable living experience. Regarding hygiene, we will also retrain the room cleaning team, emphasize strict cleaning standards, and increase inspection efforts to prevent such problems from happening again. We hope you will give us another chance to show the true quality of our hotel. We will live up to your expectations and create a perfect stay experience for you. I wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing Holiday Inn Express Xi'an Daxing. Seeing the hotel details you shared, we seem to relive the wonderful moments of your stay with you. Our hotel welcomes you with high-quality services and complete facilities. The staff provides you with thoughtful services to make your stay worry-free. The guest rooms have been carefully designed and built, not only maintaining impeccable cleanliness and brightness, but also incorporating ingenuity and creativity into the details. HD TV, comfortable sofa, practical coffee table and convenient office desk can meet your various needs. There is also convenient transportation to make your travel worry-free. Looking forward to your visit again, we will continue to bring you more high-quality and affordable services! Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Hello, dear guest! Thank you for staying at Holiday Inn Express Xi'an Daxing! We are glad to know that you are satisfied with our spacious room. We are very pleased with your comments on the comfort of the bedding, the convenient design of the light switches and the convenience of the laundry room. We have been working hard to provide guests with a good experience in all aspects, whether it is the rapid replenishment of breakfast, the efficient handling of toilet problems, or the assistance with verification code issues. We always pay attention to your needs and provide you with timely services. We are fully committed to practicing the service tenet of "serving guests with heart". Thanks again for your recommendation! I wish you a happy life and good work! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an Daxing and for recognizing our service and environment. I am glad that the front desk reception upgraded your room type for free, which made your stay more pleasant. Our hotel has always been committed to providing every guest with high-quality service and a comfortable environment. As you said, the hotel has a very advantageous location. There is a subway just outside the door, and you can easily reach Metro Line 8 Gwanghwamun Exit B on foot. It is also adjacent to Fenghe Wanda Plaza, Tai'ao Plaza, Fangsuo Bookstore, Old City Root, etc. It is very convenient for shopping, leisure and experiencing the cultural atmosphere. I look forward to your next visit, and I hope you will feel at home again. I wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: 親愛的客人，您好！感謝您入住西安大興智選假日酒店！往來的客人，於我們而言是跨越山水的摯友到訪，服務從不止於表面，而是想把温暖揉進每個細節。我們酒店毗鄰豐禾萬達廣場、太奧廣場等，步行可達地鐵8號線光化門B口，周邊還有大型國際食品海鮮批發城。駕車前往西安高新區和漢城湖、古城牆等著名景點也很便捷。服務方面，我們始終堅信，用心、真誠和熱情是服務的靈魂。期待您再次光臨，我們會繼續努力，為您提供更優質的服務！祝您心想事成！智選假日賓客關懷團隊