Room 911, Building 2, Huahao Lijing Residential Community, Youyi West Road, Beilin District, Xi'an, Shaanxi, 710000, ChinaView Hotel Details
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Xi'an Helen Hotel Guest Reviews
4.2/5
687 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.7
Service4.5
Cleanliness4.1
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All reviews(687)
Positive reviews(684)
Reviews with photos/video(3)
Classy environment(183)
Awesome amenities(139)
Great value for money(135)
Many amenities(67)
Easy to get around(60)
Large rooms(27)
Friendly front desk staff(16)
Good sound insulation(14)
Negative reviews(3)
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Jun 2, 2024
Location is good, near from metro, easy to find something to eat
Guest User
Basic Triple Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very close to the grottos ( could probably get there by walking but the staff offered to drop us off for free ! ) , they also dropped us off to the bus station to get back to Tianshui !
The room was nice , clean , no negative comment : good value for money.
Valentin roux
Basic Triple Room
Stayed in Jun 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 5, 2024
The hotel is well located but it is not easy to find the first time. You have to enter the neighborhood, then go to building 2 and finally go to the ninth floor and turn left to find the reception.
In the room for 3 persons, it is finally a shared bathroom and not a private bathroom.
Ayelet
Queen Room (Shared Bathroom)
Stayed in May 2024
Couples
6 review
4.2/5
Very Good
Posted on Jun 3, 2024
It was a very good value for the money.
The couple were very nice.
The location was not hard to find for us.
It was the second building, 9th floor
Gilles
Queen Room (Shared Bathroom)
Stayed in Apr 2024
Couples
16 review
4.5/5
Great
Posted on Jun 2, 2024
Good location, the room was small, same for the bathroom. It was a very good room for the price paid
Guest User
Queen Room (Shared Bathroom)
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Good hotel with great location. Clean and warm rooms and helpful staff. A little bit difficult to find
Response from Property: Thanks for your good feedback, we will do better.
THANASDH
Deluxe Double Room
Stayed in Nov 2024
Solo travellers
1 review
2.0/5
Posted on Jan 1, 2025
Very bad. The worst of the 12 nights booked on this trip. No signboard, hard to find. The building is very run down and dirty. The pillows smell of men's hair oil. The blankets were bitten by something all night long, making it impossible to sleep. The toothbrushes are very poor quality. The only good thing is that the building is right next to the metro entrance.
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 23, 2024
This hotel has a very good location and very convenient transportation. The room is spacious and bright, the bed is comfortable, and the facilities are new. The service staff is very professional and friendly, highly recommended!
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I was very impressed with this hotel. From the warm reception upon entering to the comfort and cleanliness of the room, every detail makes people feel very professional and considerate. Highly recommended to travelers who need accommodation.
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 23, 2024
From the well-appointed rooms, to the attentive and attentive service, to the great location, this hotel is everything.
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room layout is reasonable, the space is spacious, and the facilities are new and complete. The bedding is soft and comfortable, and the bathroom is clean and smell-free.
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Staying in this hotel was an extremely comfortable experience. The room was clean and tidy, the facilities were complete, and the service staff were warm and thoughtful, which made me feel like the warmth of home.
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The hotel is clean and tidy, the customer service staff are warm and thoughtful, and the transportation is convenient
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Stayed in Nov 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 5, 2024
A few friends met to travel together, and the feeling is indeed different. All facilities are very comfortable, the rooms are carefully decorated, and it feels like home. It's spacious and bright, with a good sense of space, the hygiene is excellent, and the service is also very good. It's really good.
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Stayed in Oct 2024
Other
0 review
5.0/5
Outstanding
Posted on Dec 1, 2024
This hotel has considerate service and proactively upgraded the room type. It is really considerate and makes me feel warm. The service team is warm and considerate and responds immediately to your needs. Highly recommended.