Xi'an Helen Hotel

Xi'an Helen Hotel Reviews

Xi'an Helen Hotel

Room 911, Building 2, Huahao Lijing Residential Community, Youyi West Road, Beilin District, Xi'an, Shaanxi, 710000, ChinaView Hotel Details
Xi'an Helen Hotel
Xi'an Helen HotelXi'an Helen HotelXi'an Helen Hotel
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Xi'an Helen Hotel Guest Reviews

4.2/5
694 review
Verified reviews
Location4.4
Amenities3.7
Service4.5
Cleanliness4.1
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All reviews(694)
Positive reviews(691)
Reviews with photos/video(3)
Classy environment(184)
Awesome amenities(140)
Great value for money(137)
Many amenities(67)
Easy to get around(60)
Large rooms(27)
Friendly front desk staff(16)
Good sound insulation(14)
Negative reviews(3)
Seredestate
Queen Room (Shared Bathroom)
Stayed in Jan 2025
Couples
10 review
4.0/5
Very Good
Posted on Feb 15, 2025
Leo is very friendly. Walls are really thin I think, we couple hearing literally everything from other rooms. Ask Leo to give you a room not next to shared toilet trust me. For few nights and this price it's fine. Location is great.
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Jun 2, 2024
Location is good, near from metro, easy to find something to eat
Guest User
Basic Triple Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very close to the grottos ( could probably get there by walking but the staff offered to drop us off for free ! ) , they also dropped us off to the bus station to get back to Tianshui ! The room was nice , clean , no negative comment : good value for money.
Valentin roux
Basic Triple Room
Stayed in Jun 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 5, 2024
The hotel is well located but it is not easy to find the first time. You have to enter the neighborhood, then go to building 2 and finally go to the ninth floor and turn left to find the reception. In the room for 3 persons, it is finally a shared bathroom and not a private bathroom.
Ayelet
Queen Room (Shared Bathroom)
Stayed in May 2024
Couples
6 review
4.2/5
Very Good
Posted on Jun 3, 2024
It was a very good value for the money. The couple were very nice. The location was not hard to find for us. It was the second building, 9th floor
Gilles
Queen Room (Shared Bathroom)
Stayed in Apr 2024
Couples
16 review
4.5/5
Great
Posted on Jun 2, 2024
Good location, the room was small, same for the bathroom. It was a very good room for the price paid
Guest User
Queen Room (Shared Bathroom)
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Good hotel with great location. Clean and warm rooms and helpful staff. A little bit difficult to find
Response from Property: Thanks for your good feedback, we will do better.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2025
It's pretty good. I've stayed in so many hotels, but this one has complete facilities, very good service, and a high cost-performance ratio. It's pretty good, right?
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2025
The hotel is well managed, the service is warm and thoughtful, there is breakfast, convenient transportation, affordable price, very satisfied
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2025
It's pretty good. The hotel is very big, the price is very cheap, the location is very good, the location is clean, the service is good, I am satisfied
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2025
The hotel has a great location and is convenient for travel. The service is attentive and enthusiastic, and the breakfast is delicious and rich. Overall, it feels cost-effective and is highly recommended.
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 25, 2025
Overall it is very good, the hotel service attitude is very good, the environment is clean, the price is affordable, very satisfied
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THANASDH
Deluxe Double Room
Stayed in Nov 2024
Solo travellers
7 review
2.0/5
Posted on Jan 1, 2025
Very bad. The worst of the 12 nights booked on this trip. No signboard, hard to find. The building is very run down and dirty. The pillows smell of men's hair oil. The blankets were bitten by something all night long, making it impossible to sleep. The toothbrushes are very poor quality. The only good thing is that the building is right next to the metro entrance.
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Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 23, 2024
This hotel has a very good location and very convenient transportation. The room is spacious and bright, the bed is comfortable, and the facilities are new. The service staff is very professional and friendly, highly recommended!
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Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 23, 2024
I was very impressed with this hotel. From the warm reception upon entering to the comfort and cleanliness of the room, every detail makes people feel very professional and considerate. Highly recommended to travelers who need accommodation.
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