Anonymous User
October 4, 2023
We booked a deluxe king bed room, but when we were giving the child a bath, the bathroom heater fell off and fell. Such a heavy object hit the child with a red mark on his back, causing the child to cry loudly. I didn't see the waiter, so I called an engineering guy and took him to the hotel front desk to explain the situation. As a result, the night shift manager of the hotel followed the child to the room and asked about the child's condition. He said that if necessary, he could go to the hospital for a check-up. Then he simply repaired the bathroom heater temporarily and let him take a bath until he left the hotel the next day. The child woke up in the morning and complained of back pain. , it looks a little bruised, but it’s not a big problem. But when I was traveling and the itinerary was fully booked, there was no big problem and no one wanted to talk to them. Until I checked out and left, no staff asked about the situation and no one said sorry. It is recommended that you book a hotel in the city streets.
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