DoubleTree by Hilton Hotel Xiamen - Haicang Reviews

To be honest, the hotel was really decent and what you'd expect of a property of such calibre. Unfortunately, two weird aspects stood out: 1) Hotel has no customised fragrance to it like you'd expect of a Hilton sub-brand or simply a 5-star property. 2) The weirdest part was that the service provided by the concierge was worse than the housekeeping staff - it's actually appalling! For some reason, none of the concierge staff offers a smile and amicable service expected of the service industry. They speak monotonously and with a face that exudes a disinterested look. At this point, it's more weird than upsetting that there's no service. These two areas aside, room is actually really well equipped and what you'd expect of a 5-star property.

Clean modern fit out. Typical Doubletree service and hospitality. Western food options could be greater, but restaurant adequate enough. Not much in the way of cafes in surrounding streets. But enough in the Haichang area, just a little further walk to get there. Cookie delicious as always

Hotel room is spacious and comfortable. Staff is very friendly. Very convenient location, no lack of food and groceries in the area.

very good location, good breakfast ,

Good good good good good good good good good good good good good good good good good good good good good good good good good good 👍

Chose this hotel for its great reviews online. Wasn’t disappointed at all. Despite needing to make trips into main island Xiamen everyday but the service n comfortable stay made up for everything.

I like the coffee and breakfast there.

Amazing hotel ! I have already used it several times during my business trips and I was extremely satisfied with the services. The modern equipment as well as the quality of the rest of the equipment is at an excellent level and the breakfast rich as usual . My fully recommendation.

The excellent service, friendly helpful staffs & hotel amenities are the most memorable from this hotel. It deserves a 5 stars rating. This make this accommodation the most value for the money, paying for 3 stars price but offering 5 stars service & facilities.

Quite one of the best hotels in Xiamen. Will most definitely be returning in the months to come!

very nice hotel at a peaceful location. Staffs helped us with booking ferry and other tickets.

Very nice and clean Hotel. Excellent service. Very convenient and of course with a wonderful view

Great room and perfect location for my work trip! Complementary chocolate cookie tasted really good😊

The Hotel was great. Better than expected very good location near the lake. Hotel staff was helpful, the room was spacious, and the price was good as well. I will definitely come back here on my next trip to Xiamen.