Yangshuo Sugar House

Yangshuo Sugar House Reviews

Yangshuo Sugar House

No. 102 Dongling Road, Yangshuo, Guangxi, ChinaView Hotel Details
Yangshuo Sugar House
Yangshuo Sugar HouseYangshuo Sugar HouseYangshuo Sugar House
Check available rooms for your travel dates
We Price Match
1 night

Yangshuo Sugar House Guest Reviews

4.8/5
Excellent
1872 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1872)
Positive reviews(1845)
Reviews with photos/video(1074)
Well designed(385)
Loved the view(270)
Delicious breakfast(136)
Perfect for kids(85)
Great swimming pool(82)
Family activities available(11)
Negative reviews(26)
Adrian23
Sugar House Retreat King
Stayed in сент. 2024 г.
Couples
2 review
5.0/5
Outstanding
Posted on 18 окт. 2024 г.
Spectacular architecture and location. The hotel staff is professional and help wherever they can. As an english speaking tourist, the service and hospitality was out of this world! This is a must see location. Thanks to Joslin for taking such good care of us.
Response from Property: Dear Guest,Thank you for choosing The Sugar House Yangshuo and for taking the time to share your positive feedback online. We truly appreciate you recognizing our colleague, and highlighting their dedication to going the extra mile for our guests. Your kind words encourage us all to continue providing exceptional service and memorable experiences.We are thrilled you enjoyed your stay and hope to welcome you back soon!
Meilinaiji
Sugar House Retreat King
Stayed in сент. 2024 г.
Solo travellers
4 review
5.0/5
Outstanding
Posted on 6 сент. 2024 г.
The place is epic! The scenery is beyond beautiful it’s like a beautiful oil painting. The staff are professional and helpful they speak English well to help you and make sure you’re comfortable. Don’t miss the Spa for sure, you get a discount voucher with your booking so it will get deducted from your spa bill prices starts from 700 RMB, very professional and relaxing. There are so many activities to keep you busy. There is a complimentary photography and that was amazing my photographer was really talented and fast he understood what I want even tho we don’t speak the same language. The rooms are spacious clean and convenient. The mini bar is filled with options and they complement you with deserts and fruit all day long. The ladies who help in the restaurant. And Ethan the bar tender was very joyful too. 10/10 I enjoy on my stay the Tai Chi class the instructor speaks English well. I’m definitely coming back again!
6/7
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
Maria
Sugar House Retreat King
Stayed in сент. 2024 г.
Couples
2 review
5.0/5
Outstanding
Posted on 17 сент. 2024 г.
Very stilish hotel , where you will want to make a photo at each and every step .
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
Guest User
Sugar House Retreat King
Stayed in авг. 2024 г.
Solo travellers
2 review
5.0/5
Outstanding
Posted on 16 авг. 2024 г.
One of the best hotels in the world without a doubt. Incredible details, fantastic service and stunning interiors. Don’t miss the bamboo boat tour!
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
Athletic Glory
Sugar House Retreat King
Stayed in июня 2024 г.
Travel with friends
9 review
5.0/5
Outstanding
Posted on 2 сент. 2024 г.
One of the most beautiful and peaceful places in the world. A great combination of historic renovation, modern design, art and architecture! Friendly staff and lots of cool activities, they even offer a mini walking tour on the former sugar house! The restaurant the bar are places on the factory previous installations where industrial pieces are pairing with contemporary art and interiors. The swimming pool has a perfect temperature and view of the Li river rocks. Rooms with pretty view blending into the Rocky Mountains of Yangshuo and a dashing SPA to finalize it!
6/10
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
Hoehn
Sugar House Deluxe Retreat King
Stayed in окт. 2024 г.
Couples
2 review
5.0/5
Outstanding
Posted on 27 окт. 2024 г.
We had a fantastic stay at the Sugar Hotel for three days. The place is just amazing with the setting in an old sugar factory next to the Li river, especially the lights in the evening creates a warm and romantic atmosphere. We could even see the stars! During the day time we enjoyed the bamboo raft trip, the taichi class, the delicious food at the restaurant (my favourites were the Li River shrimps & the Thaistyle steamed sea bass) and the large buffet breakfast catering for both Western and Chinese. Outstanding was the massage in the Spa which made me leg pain which I had had for several weeks disappear. The entire team is very friendly & kind. Manager Cindy was especially helpful throughout our entire stay e.g. supporting us with the online checkin for our return flight to Beijing as well as asking her colleague Lucy to give me a tour of other room options after we couldn’t sleep that well due to the street noise in the first night (especially lorries). We finally remained in our room and slept well the other nights, but if you are sensible for noise you might want to bring you earplugs just in case or inform the front desk upon arrival. Altogether we can fully recommend the stay at the Sugar House. It is a unique experience!
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
PabloH
Sugar House Retreat King
Stayed in мар. 2024 г.
Family
37 review
5.0/5
Outstanding
Posted on 5 мар. 2024 г.
I cannot recommend this experience enough!! I was blown away by both the hotel and the team (special thank you to Sarah, Bryan, and Zakaria!) This was truly personalised service. The team went above and beyond to make our experience a memorable and special one. From our private tour of the grounds, to booking us activities, to the smallest of thoughtful and considerate actions like remembering my Mum’s favourite drink and ensuring she didn’t have to ask for it. The room was stunning. The food was great. The experiences were lovely. The gym is fully equipped and with a visit. The bar is beautiful and the music is excellently curated throughout the day. The scenery, the art and the architecture make this place an unforgettable experience. Zakaria was truly a gentleman and was very considerate and attentive. The spa is spectacular and was such an unexpected treat (and 40% off during the day!). Thank you Sugar House team!
6/16
Response from Property: Dear Guest,Thank you for choosing The Sugar House Yangshuo and for taking the time to share your positive feedback online. We truly appreciate you recognizing our colleague, Zakaria,Sarah and Bryan and highlighting their dedication to going the extra mile for our guests. Your kind words encourage us all to continue providing exceptional service and memorable experiences.We are thrilled you enjoyed your stay and hope to welcome you back soon!Sincerely,The Aurua Yangshuo Sugar House Hotel Management Team
KK
Sugar House Retreat King
Stayed in июня 2024 г.
Couples
3 review
5.0/5
Outstanding
Posted on 16 авг. 2024 г.
It was fantastic stay , thank’s for all staff!!!
6/8
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
Anonymous User
Family Room (2 Beds)
Stayed in апр. 2024 г.
Family
23 review
5.0/5
Outstanding
Posted on 23 апр. 2024 г.
We had a fantastic stay here. We loved the room, the facilities, the activities, the buffet breakfast, and the pool. We will definitely stay again!
Response from Property: Dear Guest,Thank you for choosing The Sugar House Yangshuo and for taking the time to share your positive feedback online. Your kind words encourage us all to continue providing exceptional service and memorable experiences.We are thrilled you enjoyed your stay and hope to welcome you back soon!Sincerely,The Aurua Yangshuo Sugar House Hotel Management Team
AlexxMixx
Sugar House Deluxe Retreat Twin
Stayed in июня 2024 г.
Family
6 review
5.0/5
Outstanding
Posted on 2 июля 2024 г.
Exceptional location and fantastic service at the sugarhouse! Each of the buildings were meticulously designed and curated!… Definitely an unusual experience! The staff were very friendly and treated us to a great time especially on our wedding anniversary! The only minor issues were some of the hotel guest smoking in non-smoking areas
Response from Property: Dear Guest,Thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience with us and encouraging us to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future !
Seo jin seok_xujinxi
Sugar House Retreat Twin
Stayed in окт. 2023 г.
Family
3 review
5.0/5
Outstanding
Posted on 11 окт. 2023 г.
This hotel is the best choice for a relaxing getaway. The architecture and design are top-notch, and especially, the attitude of the staff is excellent. Every staff member is very kind. I would like to express my gratitude to Amanda, who showed exceptional kindness. I hope to visit again next time.
Response from Property: Dear Guest thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience online and nominated our colleague's name to recognizing her and encouraging her to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future ! The Sugar House hotel Management Team.
kroq09
Sugar House Retreat King
Stayed in авг. 2023 г.
Couples
20 review
5.0/5
Outstanding
Posted on 24 авг. 2023 г.
I visited often because many friends and family came from Korea this time. Every time I went, the hotel was beautiful and the staff was kind. Especially Amanda, she was always quick to answer and bright and kind. Other employees are always bright and kind. Food is always delicious!!😍
Response from Property: Dear Guest, thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience online and nominated our colleague's name to recognizing her and encouraging her to take more extra steps for guests as we always stimulate. Thanks again and see you next time soon in the near future ! The Sugar House hotel Management Team.
Guest User
Sugar House Deluxe Retreat King
Stayed in февр. 2024 г.
Couples
1 review
5.0/5
Outstanding
Posted on 12 февр. 2024 г.
Wow, what an incredible experience it was to stay here. My husband and I just got married a few days before spending the rest of our honeymoon here, and it was the best decision we made. There are so many activities to do and the hotel itself has amazing history and direct access to the river, where we enjoyed a lovely bamboo rafting trip. The pool was a big highlight and the breakfast had both Asian and western options. The staff were so helpful and arranged many activities for us. Zakaria was so gracious and took us on a tour of the hotel and even took us rock climbing at the hotel. He helped us out whenever we had questions and offered such helpful tips and was full of information! The spa had the best massages my husband and I have ever had. Sara worked at the front desk and was incredibly kind and helpful as well, even sending us a cake to celebrate our new marriage. Highly recommend!
Response from Property: Dear Guest,Thank you for choosing The Sugar House Yangshuo and for taking the time to share your positive feedback online. We truly appreciate you recognizing our colleague, Zakaria and Sarah, and highlighting their dedication to going the extra mile for our guests. Your kind words encourage us all to continue providing exceptional service and memorable experiences.We are thrilled you enjoyed your stay and hope to welcome you back soon!Sincerely,The Aurua Yangshuo Sugar House Hotel Management Team
Sofia sees the world
Sugar House Retreat Twin
Stayed in июня 2023 г.
Family
36 review
4.7/5
Amazing
Posted on 3 июля 2023 г.
Beautifully restored sugar factory turned hotel with amazing hospitality and activities. We spend the day in the hotel, joined the free photography session, candle class and tour of the hotel. Joined rock climbing, which was very scary, but the instructor is knowledgeable. Each guest has a personal Assisant. Alyssa was very helpful in helping us schedule and organise actives. The hotel is in a secluded area, you will need to travel by taxi to other destinations (10min-1hour). Personally I dont think it was too noisy even though there is traffic but the road outside. There is night time firework session. The breakfast buffet had amazing selection. For a hotel located in the forest there is surprisingly little mosquitoes. It’s better to schedule the photoshoot during the day as it gets too dark for pics at night.
Response from Property: Dear _FB398535**** thank you for staying with us at The Sugar House Yangshuo and we appreciate you have had sharing your stay experience online and nominated our colleague's name to recognizing her and encouraging her to take more extra steps for guests as we always stimulate. thanks again and see you next time soon in the near future ! The Sugar House hotel Management Team.
Guest User
Sugar House Retreat King
Stayed in мая 2023 г.
Other
3 review
4.7/5
Amazing
Posted on 22 мая 2023 г.
Had a wonderful 3 night stay here. The aesthetics of the hotel are beautiful. Food and drinks are pricier as expected.
Response from Property: Dear guest, hello! Thank you for choosing Yangshuo Sugar House Hotel. It is our pleasure to hear that you are satisfied with your stay. This motivates us to create a better stay experience for you and more guests, thank you again for sharing! Welcome back to "home" again! Shi Cheng Deputy Director of House Affairs