EVEN Hotel Yinchuan Yuehai

【Bad review!!】At 7:30 am on May 3, the hotel set off a series of firecrackers/fireworks. You know, this is the May Day holiday! ! ! ! It woke me and my child up, and closing the window couldn't stop the noise. I called the customer service center to complain, and the conversation was roughly as follows: 1. Said that someone was setting off firecrackers/fireworks downstairs, the female customer service said she knew, they were getting married so they set off firecrackers. 2. Question: Are the people setting off firecrackers holding a wedding in the hotel? The female customer service said no. In short, it was vague, indicating that the people were not from the hotel, the firecrackers were not from the hotel, and the matter was not from the hotel. 3. Question: Why did people who were not holding a wedding in the hotel set off firecrackers downstairs of the hotel? There is no residential area nearby. The female customer service said that the bride lived in the hotel. Either you do the accommodation business honestly, let the guests from afar sleep well and have a good holiday! Or you accept the wedding orders and let them set off firecrackers as much as they want! I traveled in Yinchuan these two days, and I was quite disappointed with Yinchuan's overall superficial tourism facilities and services.

The short-haired girl at the front desk during check-in and Charli Li during check-out provided very good service. We granted the late check-out application, upgraded the room type to a suite as a member, and gave a drink voucher when we checked in, as well as a free breakfast for the child. The suite room is very large and well-equipped, especially the gym area, which has Technogym's high-end treadmills and anaerobic equipment. The free self-service washing machine is also very convenient. The hotel also provides evening meals for members of the 40N Lounge, including purple rice porridge, salad, fruit, etc., which is very thoughtful. The breakfast includes beef noodles, mutton offal soup, bread and fruit, all of which are very rich, especially the whole plums which are very sweet.

Continue with the previous one shortcoming: 1. During the peak summer season, we only booked one or two days in advance, and there were no twin beds in the same price range, so we had to separate and book the ordinary and more expensive high floors. I went to the front desk hoping not to change rooms, so I stayed in a low-priced room for two days. After so many years of free room upgrades, it was the first time I encountered a paid room downgrade, and I didn’t say anything. My emotional intelligence was not very high. 2. When I entered the room, there were biscuit crumbs. I called, but no one came. I went out and asked the aunt who was cleaning the room next door to come and clean it. I asked for an extra quilt. I checked in at 3pm, but it was not delivered. I went out for dinner and told the front desk again. Later, I called to inquire about the check-in status and told the front desk again. I finally saw the quilt when I went back in the evening. This is the first time I encountered someone who gave me quilts for a few hours. 3. For self-driving check-in, you cannot go directly to the parking lot from the elevator. You have to go to the front desk to scan the QR code to exit, and repeat this two or three times a day. You cannot enter the license plate or take a photo of the QR code. If you are worried about using parking spaces in nearby residential buildings, why not just update the QR code every week? To put it bluntly, you are lazy. Rather than inconvenience yourself, it is better to make the guests in trouble. 4. Please contact Ctrip and click on "dinner included" in the room type when booking. When asked, the porridge and salad pancakes from 20:00 to 22:00 have nothing to do with the half cent for dinner. 5. There is a sofa bar. I see that there are not many yoga fanatics staying here, and they even pick up tour groups. The positioning of Eheng is quite embarrassing. If you want to save money, you will go to Express. If you want to be more comfortable, you will go to K, M, or S.