Diamonds Villa Near York Hospital

Conveniently located near the city center, offering peace and quiet. Guests praised spacious, clean, comfortable rooms and friendly, efficient staff.

I would avoid this place at all costs. It’s well priced which is why we booked it to be fair but we would honestly recommend spending a little bit more, we should have read more of the reviews. I e check d in on Friday night and after coming back to the hotel after a meal out, there was a guy who was most likely on ***** or if not extremely drunk, it turned out he was staying at the hotel as we had to walk around him to get to our room. Unfortunately not long after this we could hear lots of loud shouting and fighting in the room with severe threats from the couple who were staying, we are pretty sure it was the same guy from outside. We messaged the hotel but heard nothing back, we then sent them further messages along with videos of the noise and threats, still nothing. This went on until 1am when they stopped arguing but started playing loud music. We then contacted the hotel again as we didn’t want another night of this, ignored. The following day, We rang them and they answered straight away so we knew we had the right number. We understand the hotel can’t control who stays and their behaviour. However, the fact that they have ignored us and not dealt with the situation speaks volumes. In the end we only had one night without much sleep but all of this was made worse due to their lack of response. We can’t recommend the hotel on this basis.