Leonardo Hotel Cardiff

Best hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle

Great location to the city centre, car park at hotel with 55 spaces and at a rate of £25 per night, very secure and well lit. Staff very friendly and available 24 hours a day. We had a free upgrade to a Kings Superior Suite which was a very spacious room, although the bathroom was quite small compared to the room size, non the less was a nice touch and discount coupons in with our key card for 10% off food and drinks and four vouchers for free coffees, which also was a nice touch. Will definitely stay here again.

Super swift check in, lovely smell throughout the hotel. Spacious hotel with decent sized rooms. Rooms feels more modern than the bathrooms. Very comfortable bed and nice shower. Used the restaurant for breakfast, this had a nice atmosphere/ambiance, very clean and tidy and welcoming staff. Food was hot and fresh and a good selection. Great central location and £25 overnight car parking which was good. Would definitely stay again with the city centre on your doorstep

Positives: Receptionist on the desk was nice and polite. The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed. Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed! The receptionist did say if it was too loud we could move but it wasn’t at 3pm. And there was no point in moving at 2am when we heard the outside noise. If I could guarantee a room that was definitely quiet I would stay again.

It's a nice place. Really look great and surrounded by tourists activities in art of the city

Lovely hotel and a great location for the New Theatre. Staff on the front desk were really helpful